Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,381 Reviews)
Open Ratings Snapshot
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This product has great features and options
on March 10, 2026
Posted by: Love2toOwnSamsungphones
[This review was collected as part of a promotion.] The Samsung S26 Ultra is a Samsung that has innovative and efficient features. I like very much the new Privacy option. The long lasting battery allows for the device to continue functioning without charging. The swift connectivity to other accessories such as Samsung buds is quite impressive. The new aluminum design allows for the phone to not feel heavy and slick. The quickness when downloading updates allows for a very user friendly experience. The Galaxy AI feature on this device allows for seamless experience with AI tools.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing as Always
on March 10, 2026
Posted by: wonhelsing
[This review was collected as part of a promotion.] I love the Note series always. Periscope is Great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new features
on March 10, 2026
Posted by: Phillypapi
[This review was collected as part of a promotion.] The privacy screen functions better than I expected and the keep the camera horizontal while recording is very impressive. Also, the pictures the camera takes are phenomenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Screen with Privacy
on March 10, 2026
Posted by: SuperMax
[This review was collected as part of a promotion.] I love this new feature privacy Display. and how smooth the transition
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy AI experience is a MUST!
on March 10, 2026
Posted by: Guason402
[This review was collected as part of a promotion.] Upgrading from my S24 Ultra to the new S26 Ultra is Amazing! The screen is very bright and vivid. The phone feels smaller and thinner in my hand. Battery life, camera quality and response have greatly improved.
But the stand out features are the new Privacy Display and all of the Galaxy AI enhancements. Being able to use bothel Gemini and Bixy to help me get thru my day has been awesome. Can't wait to see how far their Galaxy AI takes me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on March 10, 2026
Posted by: GreggB
[This review was collected as part of a promotion.] I am already living the new phone. I love the privacy screen. I am also living the Galaxy AI. Game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Live the privacy screen and the 1 tb storage, best
on March 10, 2026
Posted by: Chirag
[This review was collected as part of a promotion.] The new s 26 ultra with AI is best gets all my task done just by saying to Gemini
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra & buds 4 pro
on March 10, 2026
Posted by: Gijoegreen1776
[This review was collected as part of a promotion.] I use galaxy AI on my phone for both personal and business needs. The phone so far has been a great benefit to my daily activities. The buds 4 pro were easy to connect and have great sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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