Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,382 Reviews)
Open Ratings Snapshot
Rating breakdown 18,382 reviews
5 Stars
16,051
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Worthy upgrade from S23 Ultra
on March 11, 2026
Posted by: Dedeaux
[This review was collected as part of a promotion.] I use my phone as a phone! Coming from the S23 Ultra, the uptick in performance and features is noticeable.
I use this for its primary function to communicate via voice and text. This phone does these tasks flawlessly.
The OneUi version is newer on this phone and I am happy with the updates and refinements. UI is intuitive and doesn't get in the way.
Battery is great as well. Default settings are refined and offer more than a day for my usage.
Screen is... different. My S23 Ultra was bright and vibrant and I have not been able to match that on the S26 Ultra. Colors seem less vivid on this screen. I feel the resolution is the same or possibly a little better. Note that this is what I see and experience with my eyes and not taking into account actual specs. I assume the privacy feature implementation is impacting the perceived visuals, but I don't know. I do not have this turned on often.
The phone is fast. I'm happy overall and recommend anyone needing an upgrade to choose this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from my s23 ultra
on March 11, 2026
Posted by: TKHAMMER
[This review was collected as part of a promotion.] So I waited 2 models to upgrade my s23 ultra. Wow what a improvement. Not that the s23 was bad but the s26 ultra is suoer fast and much lighter. The screen is also better and more responsive I think. Hot the new headphones too ... its like a dream come true....Overall 5 star .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall phone
on March 11, 2026
Posted by: Randooli
[This review was collected as part of a promotion.] I have consistently utilized Samsung mobile devices, and their latest flagship offering continues to exceed expectations. I am particularly impressed with its aesthetic design and the highly relevant functionality it provides.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has great features and is smooth to operate.
on March 11, 2026
Posted by: Lane34
[This review was collected as part of a promotion.] I like to stream, call, and scan social media. This phone is perfect. Much better than anything I've had before!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new S26 ultra
on March 11, 2026
Posted by: Bboyem1
[This review was collected as part of a promotion.] I love all the new feature the phone has and love the privacy screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional
on March 11, 2026
Posted by: King724
[This review was collected as part of a promotion.] The phone is amazing The device offers an exceptional user experience. Its innovative features significantly enhance productivity. The sophisticated design complements its advanced capabilities. This technology represents a substantial advancement in its field. We are confident it will meet and exceed expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I great product !!!!!
on March 11, 2026
Posted by: JoJo
from Saint Landry, Louisiana
The product looks very durable at performance.This is wonderful, the battery is known lasting.The camera is great.The display is huge
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving it!
on March 11, 2026
Posted by: Adultra26
[This review was collected as part of a promotion.] Loving the new Galaxy AI features. So much to discover and very excited about it. The new privacy screen pretty amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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