Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,382 Reviews)
Open Ratings Snapshot
Rating breakdown 18,382 reviews
5 Stars
16,051
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Galaxy S26 Ultra 1TB
on March 11, 2026
Posted by: mschroner
I’m really happy with the S26 Ultra so far. The 1TB of space is a lifesaver for all my photos, and the screen quality is definitely a step up from my last phone. It’s a solid, fast device that handles everything I throw at it without any issues. Can't wait to fully experience all the functions.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing. Love the privacy option.
on March 11, 2026
Posted by: bankerb
[This review was collected as part of a promotion.] Love the Galaxy AI features. Best thing about this phone is the privacy options. Amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is so cool!
on March 11, 2026
Posted by: Musicfairy14
[This review was collected as part of a promotion.] I like the new S26 Ultra! I love the new update as well and my favorite feature has to be the privacy display. I also like how it looks like Galaxy AI is embedded into every aspect of the phone which is also pretty cool.
Thank you, Samsung, for the upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best of both worlds
on March 11, 2026
Posted by: Techiesabzi
[This review was collected as part of a promotion.] have been using the Samsung Galaxy S26 Ultra for both my business and personal life, and it has easily become one of the most useful devices I own. The phone is powerful, reliable, and packed with features that make everyday tasks much easier. One of the things I love most about it is the camera. The photo quality is incredible, with sharp detail and vibrant colors that make every picture look professional. Whether I’m capturing family moments, travel photos, or images for work and social media, the camera consistently delivers impressive results, even in low-light situations.
Another standout feature is the AI functionality. The AI tools help simplify many tasks throughout the day. From organizing my schedule to helping with photo editing and quick suggestions while I’m using apps, it feels like having a smart assistant built right into my phone. This is especially helpful for business because it helps me stay organized and productive.
The large display is also perfect for multitasking. I often use my phone to check emails, review documents, attend meetings, and communicate with clients. Everything looks clear and smooth, and the performance is fast with no lag.
Battery life is strong enough to get through my busy day, which includes calls, emails, photos, and social media. Overall, the Samsung Galaxy S26 Ultra is a powerful smartphone that fits perfectly into both my professional and personal life. It’s reliable, innovative, and definitely worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy by Samsung
on March 11, 2026
Posted by: CCBROLLIN
from Mississippi
Ready for a new phone and new number and great hotspot connection
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 Ultra Review
on March 11, 2026
Posted by: Marseilleicon
[This review was collected as part of a promotion.] I love the phone, the battery, the display and the AI. Only issue is the camera bump, it slides a lot as it's not as stable as the model previously. Other than that, great phone, glad I made the switch from 24 ultra!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy phone yet
on March 11, 2026
Posted by: Debbi32
[This review was collected as part of a promotion.] Just received my new Galaxy S26 Ultra and couldn't be more pleased. The display is crystal clear and the new privacy display is a total game-changer. Love that I can set it for specific apps. Galaxy AI integration feels seamless and unobtrusive. Tried out the new "Nightography" system on the camera last night and was blown away by the improvement in this area. I upgrade to the newest Galaxy Ultra every year, but almost skipped this iteration. So glad I didn't!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra upgrade
on March 11, 2026
Posted by: walkableworm
[This review was collected as part of a promotion.] I've previously owned a s23 ultra before upgrading and it seems like a fresh upgrade. Galaxy AI has been useful and fun to use for photo editing and the new privacy mode seems pretty neat.
A really good all around phone that is capable of doing anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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