Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,026 Reviews)
Rating breakdown 12,026 reviews
5 Stars
10,552
4 Stars
1,191
3 Stars
177
2 Stars
42
1 Star
64
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great cellphone!
on June 4, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I just upgraded from the Galaxy s23 ultra. I really enjoyed using that cell but it was time. I've used Samsung for most of my phones over the years so I looked into the new Galaxy s26 ultra. My big thing is the camera I use it often. And this phone does not disappoint. And I had previously avoided using AI that comes with the phone. That has changed, I've found it to be extremely helpful in many ways. Very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2026
Posted by: SuzieQ
[This review was collected as part of a promotion.] This is a great phone! I love it! Works great and runs smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ai feature is the best in this segment
on June 9, 2026
Posted by: Hardil
[This review was collected as part of a promotion.] Galaxy ai helps me in daily routine tasks and researching. It definitely won in this segment, I have never experienced something like this before. Truly proud of Samsung
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Hardil, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that Galaxy AI has been so helpful for a range of daily tasks and organization. We have provided a link to the complete manual to assist you with additional capabilities, and alignment of the settings to your usage. We have also provided a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on March 10, 2026
Posted by: GULLY11
[This review was collected as part of a promotion.] Upgraded from s23u. Good AI features.
Design is almost same. Good upgrade but not a great phone.
Design is almost same. Good upgrade but not a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 10, 2026
Posted by: Luisote26Ultra
[This review was collected as part of a promotion.] I have been using Galaxy phones for several years, but especially Galaxy S26 Ultra I really liked its design, the photos are fantastic and especially the sharpness of the screen is spectacular, in general this new phone is beautiful. I also want to mention that AI is more intuitive, much more active, works better, helps you with many things, and with amazing speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with great features.
on March 10, 2026
Posted by: Hugo956
[This review was collected as part of a promotion.] The phone is very fast and the battery life is amazing. The privacy display is also great and super useful especially when going on my banking apps. The galaxy AI is also very useful especially the phone calling features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 11, 2026
Posted by: Sxkurai
[This review was collected as part of a promotion.] I'm super happy with the shape of the phone, the screen and camera quality and the "Galaxy AI" is really useful! A great upgrade from my s23 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it!
on March 11, 2026
Posted by: Adultra26
[This review was collected as part of a promotion.] Loving the new Galaxy AI features. So much to discover and very excited about it. The new privacy screen pretty amazing.
Value
5
Written by a customer while visiting Samsung US