Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,026 Reviews)
Rating breakdown 12,026 reviews
5 Stars
10,552
4 Stars
1,191
3 Stars
177
2 Stars
42
1 Star
64
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Galaxy s26 ultra spen
on May 29, 2026
Posted by: Zohreh
[This review was collected as part of a promotion.] Hi .I have been a Samsung customer for over twenty years. I now have a wonderful Galaxy S26 Ultra. The only thing that doesn't seem good about this great phone is the reduced functionality of the pen, the lack of Bluetooth like before, the removal of its great feature when taking photos, the impact on the pen's performance with the magnet that acts as a holder on the back of the phone, and the pen not being the same color as the phone's body... which I hope will be fixed in the next version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Gaming Phone
on June 1, 2026
Posted by: SirDiesALot83
[This review was collected as part of a promotion.] I use my S26 mostly for gaming. With Galaxy AI to help me out with the "how to"s and best tips for each game.....it lets me get ahead of the game faster. Also with the Snapdragon 8 Elite Gen 5....it's a powerhouse. I've yet to find a game that it won't play. Of course with the 16GB of RAM and the 1TB of ROM....I haven't even begun to fill it up or have it slow down at all. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Balance of Productivity and Entertainment
on June 2, 2026
Posted by: EverydayUltra
[This review was collected as part of a promotion.] I've been very impressed with the Galaxy S26 Ultra. The large, vibrant display makes reading, streaming TV shows and movies, browsing social media, and researching topics enjoyable and easy on the eyes. I use my phone daily for emails, phone calls, texts, note-taking, managing finances, and staying organized, and it handles everything smoothly without lag.
One of my favorite features is Galaxy AI. It helps me stay productive by making it easier to organize information, summarize content, and manage everyday tasks more efficiently. The battery life easily gets me through a busy day, and the camera takes excellent photos with impressive detail and color.
Whether I'm streaming videos, responding to emails, taking notes, researching information, or keeping up with family and friends, the Galaxy S26 Ultra consistently delivers a fast, reliable, and premium experience. I would highly recommend it to anyone looking for a powerful smartphone that can handle both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Change my mind!
on June 2, 2026
Posted by: Leoboo
[This review was collected as part of a promotion.] My last phone I had for years and loved it and was so sad to see it go. My phone was the Samsung Galaxy Note 20 absolutely was the best phone. The day finally came that the service was no longer able to be through my Note 20. As disappointing as it was it put me in the postion to get a new phone. Now with that I still have to carry my Note 20. I am a type 1 diabetic and the new Galaxy S26 Ultra is not compatible with my Omnipod. The app does not work so I have to carry 2 phones with me now everywhere. Some ways its a pain and and others its nice. Don't get me wrong I do like the Samsung Galaxy S26 Ultra but I feel that my issue with the Omnipod app has left a bad taste in my mouth and that is why I have not explored my new phone more. This has left me not been able to see the true potential that the S26 Ultra could provide and I see videos of people having with the phone. First impressions are everything and mine was not good with something as important as insulin delivery through my phone not being available. Please fix this asap so I could possibly reevaluate my thoughts on my new phone and enjoy the potential this phone might have.
Value
2
Response from Samsung USBy R&R Team, June 2, 2026
Hi there Leoboo, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific usage of your device is to you every day for your health. We have provided a link to an article to help you with apps not functioning as intended. If this does not help you resolve this experience, we recommend reaching out directly to the manufacturer of your device to help you work towards a resolution. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24, the partner for success. A must have
on June 3, 2026
Posted by: LoverofSamsong
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has completely transformed how I work, learn, and manage my daily life. Its AI-powered features, lightning-fast performance, and exceptional camera make it more than a smartphone it’s my personal productivity hub.
As a healthcare professional, student, and entrepreneur, I rely on the S26 Ultra to stay organized, attend virtual meetings, manage business tasks, take notes, and capture high-quality photos and documents with incredible clarity. The built-in AI tools help me work smarter, while the long-lasting battery keeps me productive all day without interruption.
Whether I'm studying for graduate courses, running my business, or staying connected with family and colleagues, the Samsung Galaxy S26 Ultra delivers excellence, efficiency, and innovation every step of the way. It’s not just a phone it’s an investment in success.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size and resolution is very good
on June 3, 2026
Posted by: EataPeach
[This review was collected as part of a promotion.] Best new features on 26Ultra is the pen, resolution and size compared to the S24.
Thanx Gary L
Thanx Gary L
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great helpful features,very impress
on June 4, 2026
Posted by: GRAVEWITCH
[This review was collected as part of a promotion.] It's very fast when uploading my large videos and amazing camera quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first ultra
on June 4, 2026
Posted by: DCB171
[This review was collected as part of a promotion.] This was my first ever Ultra and now ill never go back. The new Gemini functions are phenomenal and the camera quality is fantastic
Value
5
Written by a customer while visiting Samsung US