Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,374 Reviews)
Open Ratings Snapshot
Rating breakdown 18,374 reviews
5 Stars
16,045
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Fast Phone with Large Screen and Stylus
on November 11, 2026
Posted by: Corkwatchr
[This review was collected as part of a promotion.] I chose the flagship of all Samsung phones in 2026, the Samsung Galaxy S26 Ultra, because of the great performance and experience with my previous Samsung Galaxy S22 Ultra. This phone is fast, has a beautiful screen, and is reliable. It charges safely and supports both my work and play (gaming). I'm proud to own this phone. I know it will continue working great for the next few years without needing an upgrade. The only reason I replaced my Samsung Galaxy S22 Ultra is that I left it in my pocket and it went into the washing machine. My only hang-up with my new phone is that the stylus is no longer Bluetooth for remote photo snapping. However, there are cheap 3rd-party devices on the market that will do the same thing with any phone. Otherwise, very happy with this device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving this phone
on November 11, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I chose this phone due to a carrier deal but Ive told everyone about this phone due to its performance smart technology and overall ease of use it has an amazing camera and the Google lens AI is used almost daily for looking up items such as antiques that I'm trying to find out exactly what they are and it's amazing how well and accurate it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The FASTEST GALAXY YET!
on November 11, 2026
Posted by: UltraLover
[This review was collected as part of a promotion.] I spent a lot of time weighing my options before I finally made a decision on my latest upgrade. With all the impressive camera upgrades, the new privacy display, and the sleek new design, I chose the Galaxy S26 Ultra to be my daily driver. It feels INCREDIBLY FAST and SMOOTH when navigating through different apps throughout the day. The battery life is seriously solid, which makes it perfect for someone who is always on the move. Everything about this experience has been fantastic so far and I am really enjoying the new tech.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on November 10, 2026
Posted by: ChiefA
[This review was collected as part of a promotion.] I chose to get a new Samsung phone as all my phones, tablets & TVs have been for over a decade. Great quality, great picture, great features, you can never go wrong with a Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
converted back to non-flip phone
on November 10, 2026
Posted by: 2samsung
[This review was collected as part of a promotion.] I chose the s26 ultra because I did not want to deal with hinge issues with flip phones LOL. so far the battery life has been great, lasting over a day instead of having to charge every few hours. Also, the camera is great! Love how far it zooms in, especially since I have bad eyesight. Transferring data over was quick and easy. Nothing bad to say as of now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ive ever had
on November 10, 2026
Posted by: Urfavetaurus19
[This review was collected as part of a promotion.] I had the s5 back in the day and was a typical spoiled teen who was swayed by the masses and went to the crapple economy. Flash forward pandemic hits, my phone keeps breaking doesnt seem to work past new releases. I decide to get the s22. It was amazing. I fell in love with samsung again (bring back the heartbeat sensor). I convinced my boyfriend, cousin and her entire family to make the switch. My cousin was quoted saying she would be "caught dead and with a landline" before she owned an android. Now I have the s26 ultra, I love every feature. The privacy display is amazing, I love my pen, the camera is incredible. Overall great phone. Never slow and can handle so much in multiview.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been with all top phones, nothing can come close!
on November 10, 2026
Posted by: RockyN
[This review was collected as part of a promotion.] I have had all the top brand phones, the most expensive ones, and nothing comes close—forget about competing with Samsung phones. I consider myself a loyal Samsung fan from now on; they are the best products ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing performance and great privacy
on November 10, 2026
Posted by: JayDee
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a powerful device with standout features. I really like the phone. I love that I can make my screen go into privacy mode for specific apps or specific situations. The phone is fast and it looks amazing. Daily multitasking and streaming are smooth, and the display is top-tier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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