Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,396 Reviews)
Open Ratings Snapshot
Rating breakdown 18,396 reviews
5 Stars
16,065
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone is amazing I l
on March 14, 2026
Posted by: Samsunglover83
[This review was collected as part of a promotion.] I take bunches of pictures all the time and the galaxy A.I. is so real I am in awe of technology. Samsung is amazing and I will always pick them when it comes to tech.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery on the new Ultra
on March 14, 2026
Posted by: Toots1982
[This review was collected as part of a promotion.] As a first time ultra user I am very impressed with a number of its features but I can see that Samsung has made significant improvement to battery life. Overall this is a great device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on March 14, 2026
Posted by: NaNa12
[This review was collected as part of a promotion.] I'm absolutely loving the purple S26 ultra. The privacy feature is amazing, I love the emoji animations. The AI features are really nice and helpful I am new to AI so I have to play around with it more to learn it, so that I can get the best out of AI. Overall I love the design of the phone. The cameras are always amazing I can't wait to take some pictures of the moon and playing with the settings in the camera. I've patiently waited for the pre-order & now it's in my hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another winner
on March 14, 2026
Posted by: Bubba123
[This review was collected as part of a promotion.] I just switched to the Galaxy s26 ultra. I have had their version of the phone with stylus since it was first released. The process of switching phones, once dreaded, continues to get easier. I have not yet fully explored the AI features. The camera is still amazing and the display is fantastic.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new phone
on March 14, 2026
Posted by: Kbunny
[This review was collected as part of a promotion.] I love my new samsung galaxy s26 ultra.It it's faster than my s21 ultra i i also love galaxy Ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extra fast processing
on March 14, 2026
Posted by: ChefBlvk
[This review was collected as part of a promotion.] Big, bad, and capable of anything thrown at it thanks to the help of "GalaxyAI" and it's like having an assistant without the extra cost. Made creating, editing, organizing to-do lists, creating my inventory, and order selection.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good new features
on March 14, 2026
Posted by: milkitta
[This review was collected as part of a promotion.] Loving the new rounded build and lightness of the phone. color options couldve been better and the tradeoff to the privact screen is lower resolution as nust an fyi. overall love samsung. just bring back old messages app 🥲
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 14, 2026
Posted by: meharS
[This review was collected as part of a promotion.] I've been using Samsung devices since 2014, and this is the great device above all of those galaxy devices I've used
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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