Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,382 Reviews)
Open Ratings Snapshot
Rating breakdown 18,382 reviews
5 Stars
16,051
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Best phone
on September 25, 2026
Posted by: Tshick
[This review was collected as part of a promotion.] I did a lot of research on processors because my business is remote so I use my phone like a computer. I chose the Samsung Ultra series because it is the fastest and the best processor available. I started with the 2025 and upgraded in 2026. Absolutely love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great experience!!!
on September 25, 2026
Posted by: Adrian2071
[This review was collected as part of a promotion.] In short, the S26 Ultra is a premium, complete and powerful device, especially attractive for those looking for an excellent camera, great performance and many advanced features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy display
on September 25, 2026
Posted by: SamsungGalaxyS0912
[This review was collected as part of a promotion.] I have always had a love for Samsung devices. But lately, but I just got the S26 ultra from an S24 ultra, and I've had Samsung devices since the S5 and I and just I can't believe how amazing the privacy display is. And I love the innovation of it, and I love how it's brand new, and I hope you keep innovative.Thank you so much samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an awesome device
on September 25, 2026
Posted by: OnlySamsungAllowed
[This review was collected as part of a promotion.] I love the Samsung Ultra since they don't do Notes any more it is the next best thing. I will only buy Samsung!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on September 24, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra for a reason. Samsung has very good software, good colors and good looks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sturdier and much more robust
on September 24, 2026
Posted by: BigDog2000
[This review was collected as part of a promotion.] My Sony got waterlogged in a flood, so I had to use a cheap used Galaxy S20 as a lifeboat phone for a year until I could afford a proper upgrade. I really missed the smooth Samsung operating system the whole time. When I was finally ready, I chose this model for its modern performance, and I'm just upset I hadn't made the switch sooner—it's sleek, responsive, and handles everything effortlessly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Chose the S26 Ultra, and I'm Glad I Did...
on September 24, 2026
Posted by: Samsungking
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could do it all, and so far, it has not disappointed. The display is absolutely amazing, everything feels fast and smooth, and the camera takes incredible pictures and videos. The battery life has been solid, and the overall design feels premium and well-built.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It just works
on September 24, 2026
Posted by: HappyNinja717
[This review was collected as part of a promotion.] 6 months or so into the journey, I have to say I'm completely satisfied with my phone. I chose the S26 Ultra because I like the convenience of the S Pen. Great product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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