Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,396 Reviews)
Open Ratings Snapshot
Rating breakdown 18,396 reviews
5 Stars
16,065
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone is awesome!
on March 14, 2026
Posted by: RAP123
[This review was collected as part of a promotion.] I recently purchased the S26 Ultra and for one this baby moves! The very first thing I noticed is the speed. From power on to carrier logo screen to ready is only a few seconds. I love the Galaxy AI, it's so handy and overall very intuitive. The screen is clear and very accurate, I didn't have to adjust anything when I attached a screen protector, and when I did the accuracy did not change at all. Another incredible feature of the phone I noticed right away is the sound. The sound is no different than other speakers such as a quality PC speaker. I also noticed the weight of the phone, it's very light, balanced and feels solid. I absolutely love the phone and plan to keep it until the end of time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Problems accessing gmail msgs
on March 14, 2026
Posted by: Photodoc
[This review was collected as part of a promotion.] I've successfully transferred prior ultras since s20u each year without a hitch. For some reason with the 26u all I can do is send an email. It refuses to go to inbox. I will also be contacting Google to see if they have a fix.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great flagship phone
on March 14, 2026
Posted by: blablvy
[This review was collected as part of a promotion.] Everything about this phone is great. Love the rounded corners, the new privacy feature for the screen, and how Galaxy AI is seamlessly embedded in almost everything. Things are just easier and quicker with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Phone
on March 14, 2026
Posted by: Keighty
[This review was collected as part of a promotion.] Galaxy AI is great. Love the color options. Smart switch made transferring data easy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Ultra I've been waiting for
on March 14, 2026
Posted by: Swinney
[This review was collected as part of a promotion.] This is now my 4th Samsung Galaxy Ultra and I'm absolutely loving it! It's lighter, feels better in the hand, the optics are perfect, the AI is fantastic, and now having a privacy display is like the cherry on top.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New S26Ultra
on March 14, 2026
Posted by: Ultrapower
[This review was collected as part of a promotion.] The new s26 ultra is full of new stuff. Alot to take in. I am getting use to using AI. I used AI on my photos. New things to w
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium quality, and surpasses expections.
on March 14, 2026
Posted by: grumpy0ldman
[This review was collected as part of a promotion.] I am a Grumpy Old man, and I cannot find one complaint.
Right out of the box I wanted to put Galaxy AI to the test. I asked Galaxy AI to take an old grainy photo of our kitten's face (zoomed in from a much larger photo) and create a lock screen photo with it. The result blew me away. The clarity was as if it was the original image.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 14, 2026
Posted by: Nikkillb
[This review was collected as part of a promotion.] "Galaxy AI" is amazing in what I've seen so far. I'm looking forward to using more of it and seeing their results.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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