Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,250 Reviews)
Rating breakdown 12,250 reviews
5 Stars
10,748
4 Stars
1,214
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The best phone
on May 23, 2026
Posted by: camary22
[This review was collected as part of a promotion.] With the AI features--live is easy. I will recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First class features!
on May 23, 2026
Posted by: Kandy1123
[This review was collected as part of a promotion.] The privacy display has stopped "over my shoulder" glances from those who want to see what I'm doing on my phone. The AI features have made routine tasks so much easier by having them work in the background, reducing the amount of time I have to spend with my eyes on my screen. Also, the way you can use AI to edit pictures makes it so much fun to take pics of my friends and send them my creations. Hands down the most advanced, fast and entertaining phone I've owned to date. Would 1000% recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool features. Privacy screen could be way better!
on May 30, 2026
Posted by: Purplerain
[This review was collected as part of a promotion.] My Samsung 26 Ultra+ is a good phone with some great features. The new privacy screen is not that great though. When I hold it in a way, so that the person next to me can't see what's on the screen, they can still see what's on the screen! Also, the touchscreen is "too" sensitive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on June 2, 2026
Posted by: Billybob
[This review was collected as part of a promotion.] I personally love the S26 ultra for its built in Galaxy Ai features like circle and delete and other features like built in privacy, perfect for doing things in secret. And the fact that it has a 200 mega pixel camera makes pictures become more stunning. With its powerfull chip inside made me love it even more. It also includes a slow-motion in the camera app which is useful when I want to catch a butterfly landing on leaf. The S26 ultra really made me think that this is the best phone in the market!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever
on June 5, 2026
Posted by: Yisdiren
[This review was collected as part of a promotion.] ive had the phone for about 2 weeks now and it is amazing phone i went from a motorola to a samsung and the deferece is amazing the samsung health app has helped me lose a few pounds i paired it with a Samsung Galaxy watch FE for now may upgrade the watch soon Galaxy AI to screen calls is soo helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung all the way, baby!!
on June 9, 2026
Posted by: Tashac85
[This review was collected as part of a promotion.] Always been a Samsung owner. Never will switch up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance and camera features
on June 11, 2026
Posted by: Luisehr93
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S26 Ultra 5G for a few weeks now, and it has completely exceeded my expectations. The display is incredibly bright and smooth, making it perfect for multitasking and watching media. What stands out the most to me is how much easier my daily tasks have become thanks to Galaxy AI, especially when translating text and organizing my notes on the go. The battery life easily lasts the whole day even with heavy usage, and the charging speed is fantastic. The camera quality is also top-tier, capturing sharp photos in low-light environments and offering impressive zoom capabilities. It feels solid, looks very premium, and the overall performance is extremely fast without any lag. I highly recommend this device to anyone looking for a reliable and powerful smartphone.
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hi there Luisehr93, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that your expectations have been exceeded by the amazing features and capabilities of your new device. We hope you'll reach out to us again in the future if you have questions about your device, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra is a daily beast
on June 12, 2026
Posted by: TonySReviews
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra every day, and honestly, this phone is solid all around. The first thing that stood out to me was the display. The screen is big, bright, and super clear. Whether I’m watching videos, scrolling, reading messages, or looking at photos, everything looks sharp and smooth. Even when I’m outside, the screen is still easy to see, which makes a big difference when I’m on the move.
The performance is where the phone really shines. Apps open fast, switching between apps feels smooth, and I don’t feel like I’m waiting on the phone to catch up. I use my phone for streaming, browsing, taking pictures, work stuff, and everyday tasks, and it handles everything without acting slow or glitchy. It feels like a phone that was built for people who stay busy and need something dependable.
The camera is one of my favorite parts. The pictures come out clean, bright, and detailed without me having to do too much. I like that I can take regular photos, close-up shots, and zoomed-in pictures and still get good results. Videos look smooth too, which is nice when I want to capture family moments, projects, or just something quick during the day. The camera makes it easy to get a good shot without feeling like I have to be a professional.
Battery life has been strong for my routine. I can use it throughout the day for calls, messages, videos, apps, and searching online without constantly worrying about plugging it in. Charging is simple, and the battery gives
The performance is where the phone really shines. Apps open fast, switching between apps feels smooth, and I don’t feel like I’m waiting on the phone to catch up. I use my phone for streaming, browsing, taking pictures, work stuff, and everyday tasks, and it handles everything without acting slow or glitchy. It feels like a phone that was built for people who stay busy and need something dependable.
The camera is one of my favorite parts. The pictures come out clean, bright, and detailed without me having to do too much. I like that I can take regular photos, close-up shots, and zoomed-in pictures and still get good results. Videos look smooth too, which is nice when I want to capture family moments, projects, or just something quick during the day. The camera makes it easy to get a good shot without feeling like I have to be a professional.
Battery life has been strong for my routine. I can use it throughout the day for calls, messages, videos, apps, and searching online without constantly worrying about plugging it in. Charging is simple, and the battery gives
Value
4
Response from Samsung USBy R&R Team, June 12, 2026
Hi TonySReviews, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding your device to be so amazing for a range of daily tasks, and hobbies. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US