Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,382 Reviews)
Open Ratings Snapshot
Rating breakdown 18,382 reviews
5 Stars
16,051
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
It's an excellent cell phone. Is perfect
on September 28, 2026
Posted by: Leo2513
[This review was collected as part of a promotion.] It does everything I need on a cell phone. This is the first time I have Samsung and I will never change it again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device and upgrade
on September 28, 2026
Posted by: RexOsman
[This review was collected as part of a promotion.] I have been a long-term Samsung device user and I chose to upgrade from an s23 ultra to an s26 ultra as the new s26 ultra device seemed to have functional improvements in every facet that mattered to me. I use my phone for work: to take meeting notes, recordings, photos, do presentations, calculations in Excel, and to run GIS software. My phone does not overheat, the battery lasts forever in the field and I can get signal no matter where I am. I no longer have to walk with really big power banks and adapters or wait until I am at my desk to do some of my work because I can do it from my phone on the go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Incredible phone overall
on September 28, 2026
Posted by: Ogsamsunguser
[This review was collected as part of a promotion.] The build quality the innovations the s pen this phone is in a league of its own my only gripe is battery life could improve other than that every feature is amazing s26 ultra is the best let's bring back Bluetooth on the s pen
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Serves all my mobile needs
on September 28, 2026
Posted by: Aquariumlover
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I love Samsung devices. I have been with Samsung since the release of the S4. Every upgrade has been terrific, I take excellent pictures with my camera. I download and upload at lighting fast speeds! I love my device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome features
on September 28, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose this device because it is an better phone than my last phone and I would totally recommend it to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera
on September 28, 2026
Posted by: Julianne
[This review was collected as part of a promotion.] Use the camera at a luke bryan concert. I was 8 rows in and it looks like i was right next to stage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just great
on September 28, 2026
Posted by: Frizz731
[This review was collected as part of a promotion.] I chose this device due to the quality of Samsung and all the Samsung devices I have used in the past actually only devices. Battery life is great camera is like having a high quality camera and the privacy screen feature is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has been the best phone I've had ever
on September 28, 2026
Posted by: Prome1234
[This review was collected as part of a promotion.] I chose the s26 Ultra because of its ne features and camera I've had an s series since 2021 and this is by far the best ultra I've had. The inovative privacy screen helps out when I'm enter sensitive info I don't wan othe people reading. The only thing I don't like is the screen brightness, but I think they had to decrease ot a little because of the privacy display
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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