Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,377 Reviews)
Rating breakdown 18,377 reviews
5 Stars
16,048
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Best choice of my life!
on October 28, 2026
Posted by: Mangooo
[This review was collected as part of a promotion.] I chose this phone for its great storage feature. I love taking photos and new getting 1TB of space was the best choice for me. I've had the phone for a while now and am glad to say it's been working great!! The photo quality is fantastic and the speed of the phone is quite fast. 10/10 would recommend!
Value
5
Response from Samsung USBy R&R Team, October 30, 2026
Hi there Mangooo, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you have no regrets about your upgraded device, and that it has so many features you have loved using every day. We have shared a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Phone Ever
on October 28, 2026
Posted by: ReviewGuy
[This review was collected as part of a promotion.] Genuinely, this phone has probably been the best phone I have ever owned. Android has come a long way in its operating system and it feels as though Samsung has always led the charge. The photos are immaculate, the phone is fast, the battery lasts forever, and it feels like every week I learn a new way to customize this phone exactly the way I want it, down to the individual key placements on my keyboard. I can't wait to see what samsung comes up with in the future.
Value
5
Response from Samsung USBy R&R Team, October 30, 2026
Hi there ReviewGuy, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how happy you are with your upgrade to this device, and that you are finding the camera amazing, battery life long-lasting, and that it has been so customizable to your usage. We have shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my unlocked, 512 gig, S26 Ultra.
on October 28, 2026
Posted by: CindyLuHoo
[This review was collected as part of a promotion.] I have been a fan for Samsung products every since I got my 1st phone, which was a S5. I chose the S26 Ultra for its camera. I do alot of streaming and picture taking of semi truck shows to bring awareness to a charity that serves the driver and/or their family. The phone literally replaces my expensive 35 mm camera and is alot eaiser to tote around with just a gimble and a light source. The night video when live on social media is hands down the best. Especially with all the lights on the trucks. I had the S25. I gave it to husband and got the new S26 in Feb. 2026.
I have yet to find any issues. The memory is 512 gig and it is 3/4 full with videos, photos, and apps and there is no lag when loading my massive picture file.
To sum up...I enjoy this phone.
I have yet to find any issues. The memory is 512 gig and it is 3/4 full with videos, photos, and apps and there is no lag when loading my massive picture file.
To sum up...I enjoy this phone.
Value
5
Response from Samsung USBy R&R Team, October 30, 2026
Hi there CindyLuHoo, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with your upgraded device, and that it has helped you capturing amazing photos and videos without having to carry around additional equipment. We have shared a link to the Samsung SUpport Team to assist you if you have questions about storage expansion during your usage, or any additional features. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on October 28, 2026
Posted by: StarChild888
[This review was collected as part of a promotion.] I chose this device for the camera and it doesn't let me down its everything I need to take professional photos outdoors Nature and sky and its b3stvone I've had yet. I also stream YouTube and starting to putvtkgethdt my professional buisness on s9cial medi, and it has apps that make this work easily with Ai asst to make it more optimal to current customer base
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Hey there StarChild888, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you have not been disappointed by your upgraded device, and that you are loving the usage of your camera on your device, and that streaming has been immersive for you as well. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s26ultra
on October 27, 2026
Posted by: Reyrey
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra when I had a choice of any phone . And I'm not regretful yet. Everything is going smoothly and more options and features then the last phone I had. And I'm still learning the new features and whatelse is available on this phone. I like the size and cameras it has.
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Hey Reyrey, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear you are enjoying the exploration and usage of your device. We have shared links to the full manual and the Samsung Support Team to help you with the exploration and customization of your device, and answer any questions you have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Loving My Galaxy S26 Ultra! ⭐⭐⭐⭐⭐
on October 27, 2026
Posted by: Sunsetsandmountains2525
[This review was collected as part of a promotion.] I chose to buy the Galaxy S26 Ultra and I'm really loving it. The camera quality is amazing, the screen is beautiful, and everything runs so smoothly. I especially enjoy taking pictures, and this phone definitely doesn't disappoint! It's fast, easy to use, and has so many great features. Overall, I'm really happy with it and would definitely recommend it!
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Hi there Sunsetsandmountains2525, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you are loving your new device, especially the camera. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on October 27, 2026
Posted by: KateC527
[This review was collected as part of a promotion.] I so far absolutely love the new Samsung galaxy s26 ultra! I am able to take amazing pictures (I do photography for fun), able to take notes, and personalize things my way.
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Hey KateC527, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you love your new device, and that you are loving capturing amazing photos and videos with your phone. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Happy birthday to me!!
on October 27, 2026
Posted by: QuintaQuinta
[This review was collected as part of a promotion.] I chose the s26 Ultra to replace my S22 Ultra. That phone served me perfectly well, but for my birthday gift to myself, I decided to upgrade. This version has been absolutely amazing since owning it.
Value
5
Response from Samsung USBy R&R Team, October 28, 2026
Hey QuintaQuinta, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how happy you are with your upgrade, and how amazing the inital usage has been for you. We have shared links to resources to help you explore the full capabilities of your new device, adjust the settings to your usage, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US