Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,023 Reviews)
Rating breakdown 12,023 reviews
5 Stars
10,550
4 Stars
1,191
3 Stars
176
2 Stars
42
1 Star
64
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
It's looks like your in it
on April 7, 2026
Posted by: Red1
yeah everything looks good I appreciate it works a lot it just a little slow trying to get that to work too and then trying to get the the everything to work like the controller and all that it's still not working trying to connect it but if y'all can help me out with that yeah if y'all could let me know and hook it up for me please thank you
Written by a customer while visiting Samsung US
Customer Rating
5
Most dynamic useful reliable phone from samsung!
on April 7, 2026
Posted by: SAMSUNGonly
[This review was collected as part of a promotion.] I love all the mew features it's so useful with all the updated features and all the new personalizeable settings make this phone not only useful but extremely dependable for all my work home and organizational needs . amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
We want our bluetooth pen mic
on April 9, 2026
Posted by: Cmm49er
from Miami Beach
We want our pen to be connected to Bluetooth again, best part of the pen
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Cmm49er, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when features you have loved using in the past have been changed. We have provided a link to an article to help you with the redesigned features of your S Pen to help maximize your experience with this unique accessory. We have also shared a link to the complete manual to help you with additional gestures you can use with your device for remote control. We have lastly, shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Overrated phone
on April 9, 2026
Posted by: Keloke
[This review was collected as part of a promotion.] Phone camera is still over saturated AI features are nice but it heavily depends on AI and not actual performance. Do better Samsung.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Keloke, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with different camera settings and features to help you capture the best possible photos and videos, and get the look you are seeking with your device. We have also shared a link to the complete manual for your device to help you discover all of the amazing uses for your new device, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good device that deserves to be great.
on April 10, 2026
Posted by: BrutallyHonest
[This review was collected as part of a promotion.] The amount of additional features that are included thanks to Galaxy AI make this device very awesome. It is only lacking a larger battery because all the processing power used for Galaxy AI drains the current battery quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features
on April 10, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I am loving the camera quality and features that have been made available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra amazing
on April 11, 2026
Posted by: Pajjanda
[This review was collected as part of a promotion.] The phone is amazing. It has features i never realized i needed until I got my phone. AI is an example that is definitely one of those features! Great job Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest features a phone could offer,to date!
on April 14, 2026
Posted by: MrJay2580
[This review was collected as part of a promotion.] #Galaxy #Galaxy AI continues to deliver innovative and unrivalled devices, from the Galaxy Buds 4 Pro to the stunning S26 Ultra range, offering unique colours with online shopping. Everyday tasks feel so seamless when using my S26 Ultra and #Galaxy AI. The features are top tier and should be the blueprint for what smartphones should offer.
The OS is extremely smooth, resulting in uninterrupted scrolling or doing any task.
All in all, a SOLID 10/10 would recommend. Stoked for the S27 Ultra
The OS is extremely smooth, resulting in uninterrupted scrolling or doing any task.
All in all, a SOLID 10/10 would recommend. Stoked for the S27 Ultra
Value
5
Written by a customer while visiting Samsung US