Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,804 Reviews)
Rating breakdown 12,804 reviews
5 Stars
11,195
4 Stars
1,287
3 Stars
194
2 Stars
50
1 Star
78
65%of customers recommend this product.
(
82 out of
127)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Finally At Peace.
on June 29, 2026
Posted by: WookinPaNub711
[This review was collected as part of a promotion.] I had so many problems with my previous phone but I experience none of those issues with my new device. The S26 Ultra with the AI feature really handles all my needs and more. I am relieved that I am no longer experiencing drop calls, Wifi/Internet connections or issues with rapid power drains and charging issues. It works as it is supposed to and with that comes peace of mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Makes Everyday Tasks Easier
on June 29, 2026
Posted by: LonelyDrag0n
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S26 Ultra every day, and it has been one of the best phones I have owned. The display is bright, sharp, and easy to see indoors and outside. The battery easily lasts through a full day of work, photos, streaming, and navigation.
As an elementary reading intervention teacher, I rely on my phone to stay organized. I use it for email, Google Drive, calendars, taking classroom photos, and communicating with coworkers and family. The camera takes clear, detailed pictures that look great in different lighting, and the zoom is impressive for concerts, sporting events, and vacations.
Galaxy AI has become one of my favorite features. I use it to summarize notes, rewrite messages, translate text, and help organize information. It saves time during busy workdays and makes everyday tasks much easier. Circle to Search is another feature I use often because it helps me quickly look up information without switching between apps.
Galaxy AI has become one of my favorite features. I use it to summarize notes, rewrite messages, translate text, and help organize information. It saves time during busy workdays and makes everyday tasks much easier. Circle to Search is another feature I use often because it helps me quickly look up information without switching between apps.
Performance has been fast and smooth with no lag, even while multitasking. The S Pen is useful for quick notes and editing photos. Samsung DeX is also a great feature when I want a desktop-like experience while traveling.
Overall, the Galaxy S26 Ultra combines excellent hardware, useful Galaxy AI features, and a polished software experience. I would recommend it to anyone looking for a powerful phone for work, travel, entertainment, and photography.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of S26 Ultra
on June 29, 2026
Posted by: SamsungGuy
[This review was collected as part of a promotion.] This phone has been amazing so far. It's helped me increase my productivity for sharing piles. The processor is amazing. The Galaxy AI function has been phenomenal for helping me edit my photos and create special folders to help me organize all of my documents. The pictures that I've worked on the S. Pen has been amazing for helping me get those details, right? I would recommend this phone to anyone who likes taking pictures or even just watching your Netflix or other social media. The screen resolution is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra has amazing AI Galaxy features!
on June 29, 2026
Posted by: Krucial
[This review was collected as part of a promotion.] I love this Samsung S26 Ultra the Galaxy AI is amazing g and such a great feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on June 29, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] Easy to use, AI is perfectly easy to use, camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to use
on June 29, 2026
Posted by: MomGrandmaGreatGrandma
[This review was collected as part of a promotion.] I am enjoying my new Galaxy S26 even though I don't use AI. It is so useful even without that feature. As a senior citizen, I can use my new phone and even play a few games with few issues. I have been able to teach myself how to use most of the features of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone
on June 29, 2026
Posted by: dancole6978
[This review was collected as part of a promotion.] Galaxy AI is awsome i love the phone and the ai is fast and awsome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has faster internet speed
on June 29, 2026
Posted by: Captbill
[This review was collected as part of a promotion.] My new galaxy s26 ultra has faster internet speeds, fits in my hand more comfortably than my s24 ultra, faster screen speeds, and sound
Value
5
Written by a customer while visiting Samsung US