Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,731 Reviews)
Rating breakdown 12,731 reviews
5 Stars
11,132
4 Stars
1,279
3 Stars
193
2 Stars
50
1 Star
77
65%of customers recommend this product.
(
82 out of
127)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great phone and durability.
on June 29, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I'm useing the phone for work.
My phone is broken
My phone is broken
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Marji8181
[This review was collected as part of a promotion.] The Samsung S26 Ultra is an outstanding smartphone that exceeds my expectations. The display is incredibly bright and sharp, making everything from streaming videos to browsing the web look amazing. The camera system is exceptional, capturing stunning photos and videos in both daylight and low-light conditions.
Performance is lightning fast, with apps opening instantly and multitasking being effortless. Battery life easily lasts all day, even with heavy use, and the fast charging is a huge plus. The AI features are genuinely useful, and the S Pen continues to be a great productivity tool.
Overall, the Samsung S26 Ultra is one of the best smartphones I've ever owned. If you're looking for premium performance, an incredible camera, and top-tier features, this phone is absolutely worth it.
Performance is lightning fast, with apps opening instantly and multitasking being effortless. Battery life easily lasts all day, even with heavy use, and the fast charging is a huge plus. The AI features are genuinely useful, and the S Pen continues to be a great productivity tool.
Overall, the Samsung S26 Ultra is one of the best smartphones I've ever owned. If you're looking for premium performance, an incredible camera, and top-tier features, this phone is absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It a great phone but....
on June 29, 2026
Posted by: Glitchprotocol26
[This review was collected as part of a promotion.] So, where do I even begin? The S26 Ultra is seriously an amazing phone, from its super clear cameras to its gorgeous black-on-black color (way better than the last one, for sure), and the audio is crystal clear with speakers that are loud but still sound great. The only two reasons it's not getting 5 stars are these: First, no MagSafe, so I have to use a MagSafe case, and then I get messages saying the magnet is messing with the S Pen. So, the S Pen barely works unless I take off the MagSafe case and accessories. Second, with the S26 Ultra, we lost the freedom to customize photos how we want. Now I have to type in what I want to do, and the AI never gets it right. It always changes faces or doesn't add people correctly. I always upgrade to the next Samsung phone, so hopefully, they fix these problems this time.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone all around
on June 29, 2026
Posted by: Queenbee24
[This review was collected as part of a promotion.] I love the built in privacy screen and the Galaxy AI is just awesome. I've created so many different pictures with it that I love so much. This just might be the best phone I've had ever. The camera quality is excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on June 29, 2026
Posted by: Cstout3
[This review was collected as part of a promotion.] I have owned several Samsung Galaxy phones with the S-pen. I am absolutely hooked on the S-pen! This S26 Ultra is amazing. I love the camera features. My first priority with a phone is the quality of photos. And this phone delivers by far the best pictures I've seen from ANY device.
I am still learning what this phone is capable of. So many features to discover and enjoy! AI enhancements, where needed or wanted, are a huge help..
whether for a suggestion, or help with photo editing, not to mention fun!
The only drawback is the omission of the Live Message feature. Since Samsung messages is no longer supported, it is not offered as one of the S-pen features with the latest model (I used it to draw and send personal messages/greetings to loved ones, or simply to "attempt" being artistic). I almost sent the phone back!! But I decided to stick with it for a little while, and I am happy I did. I simply use the S23 that I had before this S26 Ultra for my live messages. I do, however, hope that future S-pen devices can somehow incorporate the feature again.
I highly recommend the Galaxy S26 Ultra. You won't be disappointed
I am still learning what this phone is capable of. So many features to discover and enjoy! AI enhancements, where needed or wanted, are a huge help..
whether for a suggestion, or help with photo editing, not to mention fun!
The only drawback is the omission of the Live Message feature. Since Samsung messages is no longer supported, it is not offered as one of the S-pen features with the latest model (I used it to draw and send personal messages/greetings to loved ones, or simply to "attempt" being artistic). I almost sent the phone back!! But I decided to stick with it for a little while, and I am happy I did. I simply use the S23 that I had before this S26 Ultra for my live messages. I do, however, hope that future S-pen devices can somehow incorporate the feature again.
I highly recommend the Galaxy S26 Ultra. You won't be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone, so many great features.
on June 29, 2026
Posted by: Corey445p
[This review was collected as part of a promotion.] I use my device for streaming, listening to music and browsing the web.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy yet!
on June 29, 2026
Posted by: RedPixie1971
[This review was collected as part of a promotion.] Galaxy AI helps me find the right style of picture to use to promote my small business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is well made and easy to use.
on June 29, 2026
Posted by: Olddude
[This review was collected as part of a promotion.] The S26 ultra is packed with amazing features and easy to use operation . From a simple phone to editing photo's with the galaxy AI it is filled with useful tools. I am not tech savvy but even I can create amazing photo's.
Value
5
Written by a customer while visiting Samsung US