Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,246 Reviews)
Rating breakdown 12,246 reviews
5 Stars
10,746
4 Stars
1,212
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
I love this phone!
on June 7, 2026
Posted by: SamFan09
[This review was collected as part of a promotion.] I truly love and enjoy using my Galaxy Ultra. The highly advanced camera features were my selling point, but the processor speed, storage capacity, and all other features have all been a major plus to me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone even better camera
on June 8, 2026
Posted by: WhyPhy
[This review was collected as part of a promotion.] This device is amazing and with all the help I get from the Galaxy AI life feels like a breeze
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hi there WhyPhy, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how amazed you are with the enhanced capabilities and camera quality of your new device. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent, good, and one of the best.
on June 8, 2026
Posted by: Beatiful
[This review was collected as part of a promotion.] Maximum quality and excellence guaranteed gooooooóoooood forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on June 8, 2026
Posted by: PhotoGal
[This review was collected as part of a promotion.] I recently upgraded to a S26 from a S25 and was amazed at how easy it was to setup and transfer files. I use my phone every day for everything from communicating through calls and texts to scheduling my life plans. I enjoy the features that make shopping online so easy from product comparisons, documentation and finalizing a purchase. But I really use the camera to capture life moments and I plan to use the special effects that the S26 provides. I'm also ready to try the Galaxy AI functions which will certainly help me learn new concepts and expedite research for anything that I may encounter in my daily life.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey PhotoGal, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that the inital data transfer and setup of your new device was smooth and easy, and that you are enjoying the usage of your device for so many daily tasks. We have provided a link to an article to help you with the usage of Galaxy AI. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
4
Camera takes the best picture with AI
on June 8, 2026
Posted by: TonyP1
[This review was collected as part of a promotion.] The new feature is amazing for pictures and being able to change how your picture is made with new AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2026
Posted by: CALIGIRL
[This review was collected as part of a promotion.] This phone is beautiful, durable, and functional all in one. First, I am incredibly clumsy, but I don't need to be concerned with this phone. I had this s 25 ultra before this, and let me tell you it was indestructible, and so far this one is the same. The feature that gives screen privacy is super neat as well, especially since a screen protector is completely unnecessary with this durable screen. Their are many kinds of new features with plenty of storage and fast processing to boot. The Galaxy AI lets you deaign custom wallpapers, and responds to your voice commands. I'm sure tgere are more features I have yet to discover. I doubt there is a better phone on the market!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life is amazing
on June 8, 2026
Posted by: Jlynnx388
[This review was collected as part of a promotion.] Honestly the s26 ultra isn't bad but isn't the best either. The Ai features are pretty cool if you can get the files to download. The battery life is amazing finally, and the camera is ok..overall I'd honestly go back to my s24+.
Value
4
Response from Samsung USBy R&R Team, June 9, 2026
Hey Llynnx388, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to an article to help you maximize the refresh rate of your device to help download different things in a timely manner. We have also provided a link to an article to help you with the full capabilities of Galaxy AI, as well as another to help you with different camera features and settings for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device, the best of the best in Android.
on June 8, 2026
Posted by: Eri879
[This review was collected as part of a promotion.] Samsung Galaxy S26: very fast and easy to use, offers privacy, features an excellent camera system, and is the best Android on the market.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Eri879, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the usage of your device, and that you are finding it easy, fast, and enjoyable every day. We would love to hear from you again in the future if you ever have questions about your device, or you want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US