Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,393 Reviews)
Rating breakdown 12,393 reviews
5 Stars
10,853
4 Stars
1,239
3 Stars
184
2 Stars
46
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Still learning this great Phone!
on June 18, 2026
Posted by: Crazyeddie
[This review was collected as part of a promotion.] An S26 Ultra is my 3rd in this line and this one is the best so far. The feel and the weight is right, the screen is bright and clear, it is everything you could ask for in a phone! The camera, I mean come on, it is simply the best camera on a cell phone hands down. The only thing I think I miss is the stylus laking the ability to snap pictures. Not a deal breaker but seems to be an option that would make this phone better in that aspect. Put the features back please. Love the Galaxy AI features in this phone the best!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
100 times better than last phone
on June 19, 2026
Posted by: OrdinaryExtraordinary
[This review was collected as part of a promotion.] Faster processing, amazing photos, zoom us better than our stand alone camera or equal. Easier to use than our stand alone camera. I keep discovering new features. I like the health stuff you can do, like take your pulse. I am waiting for the new watch to come out so I can integrate it with my exercise. My husband has the same phone- I got them for us at the same time, but he picked them out. His last phone had problems immediately and it was a good brand, but very disappointing and didn't have as many features as our current phones. I have used the notes feature as well, which I had years ago on another phone and that is helpful! Perplexity can be helpful for navigating features on the phone. I keep forgetting I have an S Pen. I had a pen a few phones ago. I feel like, just looking at this pen I can do more with it. I haven't used it yet, but the finer tip is better because others are too big and if you say want to write down a lot of stuff, you need the letters not to take up so much space. Or if you want to draw, a finer tip would be better. I am going to have to try doing that today! A funny story about the pen is that neither of us realized it came with a pen or didn't remember and my husband discovered it one day and we were both pleasantly surprised. Galaxy AI is a helpful feature as well when looking for information on just about anything! I am looking forward to doing more with my phone, as I figure out more of what it can do for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TOP TIER PHONE
on June 19, 2026
Posted by: MimiTechGems
[This review was collected as part of a promotion.] As a techie the Galaxy AI built in features were the best choice for me. I'm abke to easily complete homework assignments right from my device. The camera quality when creating content, the storage, how fast the phone moves. A choice you won't regret. There's nothing thus phone can't do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing!
on June 19, 2026
Posted by: Live2fish
[This review was collected as part of a promotion.] Still learning how to use galaxy Ai but having fun discovering all the new features. Much faster than my old phone. All in and excited to learn more ways to use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Device Battery
on June 19, 2026
Posted by: Connie
[This review was collected as part of a promotion.] To date, my complaint is the battery. No matter what I do, my battery percentage goes down quickly. Ugh!!
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The new 26 Ultra is amazing, love the AI feature.
on June 19, 2026
Posted by: Sxrock65
[This review was collected as part of a promotion.] This is a great phone it's very useful with my work. I use the AI feature all the time. It helps me determine the manufacturing date on all of the hvac systems that I work with. I have used other tablets but they are not as accurate as the AI in my new S26 Ultra.
Overall this is a great phone.
Overall this is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still Great, but the S24 was better!
on June 19, 2026
Posted by: Talmon
[This review was collected as part of a promotion.] So I have been a Galaxy Ultra user for years, upgrading every other release. I upgraded my s24 ultra to my s26 ultra and quite frankly I'm a little disappointed. The camera is definitely better, the Galaxy AI is definitely improved (although I still wind up using Google). But I am sorely missing the premium feel of the titanium s24 and I am unhappy with the changes to the S Pen to make it less functional. Overall it is still a great phone, but the S26 somehow feels cheaper then the s24.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stable phone and very solid flagship. Worth it.
on June 19, 2026
Posted by: Jef1013
[This review was collected as part of a promotion.] Great phone that is able to effortlessly replace a computer. I use the dex feature which is very fast. Galaxy AI works as advertised. You can simply tell it what you want and you get decent picture edits. Also you can have fun by with the edits by adding things with the AI feature. I also like the nudges it works as advertised it gives you the info you need when you need it. This is the samsung phone you should get.
Value
5
Written by a customer while visiting Samsung US