Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,289 Reviews)
Rating breakdown 12,289 reviews
5 Stars
10,777
4 Stars
1,224
3 Stars
180
2 Stars
42
1 Star
66
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
1
Downgrade
on June 15, 2026
Posted by: Siiang
I switched from the Galaxy S24Ultra to the S26Ultra. The trade in value is what appealed to me. So far I have noticed that there's a lot less of the useful features that were in the S24Ultra but not the S26Ultra like bixby vision and spen gestures. On the other hand the device is bloated with other not so useful features. Some features that can't even be disabled like the AI photo processing that makes your photos fuzzy or AI generated without actually enhancing it like it's supposed to. This phone feels more like a downgrade from the S24Ultra and I strongly regret trading it in for this phone.
Written by a customer while visiting Samsung US
