Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,246 Reviews)
Open Ratings Snapshot
Rating breakdown 12,246 reviews
5 Stars
10,746
4 Stars
1,212
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
BEST ON THE MARKET
on June 4, 2026
Posted by: Paulude
[This review was collected as part of a promotion.] Best phone right now especially with the new Ai features available!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best of the best
on June 5, 2026
Posted by: Elcapo
[This review was collected as part of a promotion.] An excellent device that stands out for its speed and incredible ability to process all kinds of information. It easily handles updates for all the programs and files it processes. It captures stunning photos and videos, provides a wealth of information, and effectively anticipates the user's technological needs. It has been a huge help to my freelance business, as it is incredibly fast and always up to date. I love it and always want to stay informed about the brand's "Galaxy AI" latest releases.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2026
Hi there Elcapo, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that this device has been so useful to your business and personal needs, and that you are able to use Galaxy AI to edit photos and take care of so many other daily tasks. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, amazing features, real upgrade
on June 5, 2026
Posted by: Edmed91
[This review was collected as part of a promotion.] My new Galaxy S26 Ultra 512gb is amazing. It comes pre-loaded with a lot of features that make life easier. Galaxy AI is embedded as well which flows nicely. Overall, an excellent phone that helps with my daily workday and busy social evenings. Highly recommend
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2026
Hello there Edmed91, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you have found your new phone to be so amazing, and a perfect assistant to you on busy days both professionally and socially. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Yet
on June 5, 2026
Posted by: Hersch415
[This review was collected as part of a promotion.] I love my new Galaxy S26 Ultra with Galaxy AI. The battery charge lasts the whole day. The camera and its AI settings really help with catching the best photos. Its so light that for the first week of owning it, I kept thinking I didnt have it on me, and had to check my pockets, but there it was. Overall its the best phone of 2026.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2026
Hey Hersch415, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you love your new device, have enjoying finding amazing capabilities you enjoy using every day, and that you are finding this the best device of the year. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exactly phone
on June 5, 2026
Posted by: Macotech
[This review was collected as part of a promotion.] Evlerything is goood 💯% recommend galaxy s26 Ultra
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2026
Hi there Macotech, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be so amazing for your usage, and that you would love others in your life to have the same experience as you. We have shared a link to our team of experts below to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on June 5, 2026
Posted by: DCpride
[This review was collected as part of a promotion.] I have been using Samsung phones for over a decade now. Switched to Pixel once, hated it. Had to come back to Samsung because nothing compares.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A senior's best friend
on June 5, 2026
Posted by: SeniorSamsungman
[This review was collected as part of a promotion.] The latest Galaxy S26 Ultra is very helpful. I'm can use as a tablet without the need for such a hefty piece of equipment. The Google AI helps me stay on track of my health. I can track my condition via energy score. I'm also now able to check my blood pressure regularly. Google AI allows me to delve deep into questions and provide more detailed information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent performance
on June 5, 2026
Posted by: ThatTCAT
[This review was collected as part of a promotion.] The performance of this device is outstanding. The display is incredibly sharp and bright, making it perfect for mobile gaming and streaming high-definition videos. I use it heavily for creative projects and multitasking between demanding applications, and it handles everything smoothly without any lag. The integration of Galaxy AI has also streamlined my daily routine, especially when it comes to quick photo editing and organizing my workflow. It has easily become an essential tool for both my work and entertainment.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2026
Hi there ThatTCAT, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are finding this device to be so amazinig during your usage, and that you are loving the ways Galaxy AI has helped you with so many different tasks during the day. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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