Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,222 Reviews)
Rating breakdown 12,222 reviews
5 Stars
10,725
4 Stars
1,210
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Very Satisfied
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the improvements from my S24 ultra. Very easy to navigate. Camera is great.
Value
5
Response from Samsung USBy R&R Team, June 11, 2026
Hi there Nana2009, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the upgrade to your new device, and having fun capturing amazing photos and videos with your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Ai better than others similar. Other incredible features
Value
5
Response from Samsung USBy R&R Team, June 11, 2026
Hi there SRNunez, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are loving the capabilities of Galaxy AI, and finding them helpful for so many different things every day. We have provided a link to the full manual for your device to help you with additional features including the Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone,
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the phone I've been using Samsung for many years now started with the Note 2 and my last phone was the s23 I didn't want to switch it to these new series but I had to and I regret it, Ai really helpful with everything on the phone but please bring back the Bluetooth pen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone works very smoothly
on June 11, 2026
Posted by: CrisperDayz
[This review was collected as part of a promotion.] I loved the use of Galaxy AI, it makes photo editing alot easier to have it be an option directly in gallery.
I use the phone mostly for photography, and social media. I think it has a great battery life, and very smooth running. I do think the camera could use some improvement, but it is definitely a step up from Motorola.
Value
4
Response from Samsung USBy R&R Team, June 11, 2026
Hi there CrisperDayz, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the usage and capabilities of your device. We have provided a link to an article to help you with the different camera features and settings available to help you capture the best possible photos and videos with your new device. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone by far
on June 11, 2026
Posted by: Landon
[This review was collected as part of a promotion.] I am obsessed with the new 26. It's beautiful, sleek and just perfect. The camera quality is better than NASA's!! I could literally take a picture of a Astronaut while they are on the moon. All of the extra GALAXY AI settings help me keep my life organized so I don't lose track of anything. I just love everything about it.
Value
5
Response from Samsung USBy R&R Team, June 11, 2026
Hi there Landon, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how obsessed you are with the enhanced capabilities and usage of your new device, and that the camera has been such a standout feature for you. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Lots if bells and whistles
on June 11, 2026
Posted by: HarBob
[This review was collected as part of a promotion.] AI is embedded in commonly used apps and is not always helpfull. Learning curve is relatively steep and msny features simply interfere with the basic function of the phone which is to commumicate. When an AI feature activates during telephone call it overlays and doesnt allow you to do things like answer the phone. Spend the time to learn how to disable unwanted features when you open the box to save yourself the aggravation you will otherwise experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with amazing camera
on June 11, 2026
Posted by: Spankey69
[This review was collected as part of a promotion.] I highly recommend this phone is one of the best phones i've ever had.The camera is amazing. Watching the videos are awesome. ABSOLUTELY A BEST PHONE ON THE MARKET
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best devices i ever had.
on June 11, 2026
Posted by: BigLintel
[This review was collected as part of a promotion.] After using the Samsung Galaxy S26 Ultra, I can confidently say this is one of the best smartphones Samsung has ever produced. From the moment I picked it up, the premium design and build quality stood out. The display is absolutely stunning—bright, crisp, and incredibly smooth, making everything from watching videos to scrolling social media feel effortless.
One of the biggest highlights is the camera system. The photos are sharp, vibrant, and packed with detail. Whether taking pictures during the day, at night, or recording videos, the S26 Ultra consistently delivers professional-looking results. Samsung has done an excellent job improving image processing and low-light performance.
Performance is another area where this phone shines. Apps launch quickly, multitasking is seamless, and gaming runs smoothly without noticeable lag. The AI-powered features are also useful, helping simplify everyday tasks and improve productivity. Combined with the S Pen, the S26 Ultra becomes more than just a smartphone—it becomes a powerful tool for business, ministry, content creation, and everyday organization.
Battery life has been excellent. Even with heavy use throughout the day, I rarely find myself searching for a charger. Fast charging makes it easy to get back to full power when needed.
One of the biggest highlights is the camera system. The photos are sharp, vibrant, and packed with detail. Whether taking pictures during the day, at night, or recording videos, the S26 Ultra consistently delivers professional-looking results. Samsung has done an excellent job improving image processing and low-light performance.
Performance is another area where this phone shines. Apps launch quickly, multitasking is seamless, and gaming runs smoothly without noticeable lag. The AI-powered features are also useful, helping simplify everyday tasks and improve productivity. Combined with the S Pen, the S26 Ultra becomes more than just a smartphone—it becomes a powerful tool for business, ministry, content creation, and everyday organization.
Battery life has been excellent. Even with heavy use throughout the day, I rarely find myself searching for a charger. Fast charging makes it easy to get back to full power when needed.
Value
5
Written by a customer while visiting Samsung US