Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,222 Reviews)
Rating breakdown 12,222 reviews
5 Stars
10,725
4 Stars
1,210
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
IdontknowwheretostartsoIllbeshort
on June 10, 2026
Posted by: Yeeehohowareyou
[This review was collected as part of a promotion.] This is my 6th Galaxy S series phone. I absolutely cannot find any issues with this phone. It just blew my mind that we are able to use this device every day as a phone,gaming platform, movie theater, computer and I could go on and on. I'm greatful that I have the opportunity to own this phone. The privacy screen is a genius move Samsung! I love it!!! Please do it in your laptops if you didn't do it already. Such a great invention.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy and Google AI
on June 10, 2026
Posted by: momoffouradults
[This review was collected as part of a promotion.] I love my Galaxy s26 Ultra. I have only owned Samsung phones since my first in the early 2000's. I have been bird watching lately and have used Google AI to identify them. I will not buy any other brand. Samsung is the best. It is fast. It takes awesome pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Yet!
on June 10, 2026
Posted by: Ingsin
[This review was collected as part of a promotion.] Very happy with this phone. Feels like the very best version with 1T and 16 gigs of ram this is very fast and flawless. The Galaxy AI has also been a great feature to have and use.The s26u is my daily driver and don't leave home without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast but glitches.
on June 10, 2026
Posted by: Lakheyyy
[This review was collected as part of a promotion.] I have noticed the screen flicker bad, while trying to switch from one app to another, or while increasing volume on few apps. A boost from my note 10+ to samsung s26 ultra was drastic. The phone felt way ultra fast. The ai features are awesome. Privacy display is cool to have. I only use that on financial apps though. Camera is also great with crisp pics.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really won back this former Samsung hater
on June 10, 2026
Posted by: Filthycasual
[This review was collected as part of a promotion.] Well for starters, everyday I stumble across a new feature or amenity I wasnt aware I had, nor how helpful everything this device has to offer can be. I didn't even know I had a stylus and we are on week two of getting familiar with the hands down coolest, most seamless device i have ever owned. And I had a pixel fold prior to the ultra.
I am very impressed with how smooth everything is, and the transition had been so easy. Like riding a beamer down a bumpy road while your dog naps comfortably in the back seat.
I'm still getting familiar with the galaxy Ai as well but it's beyond chat gbt or what I previously had perplexity .
Hands down , and I never give the full score 10/10. Awesome device, seamless features and deff won over a Samsung hater after the A51.
Thank you! I highly recommend it to any and everyone! Excited to see what gadgets it pairs well with next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best model ever
on June 11, 2026
Posted by: farouK
[This review was collected as part of a promotion.] I use my Samsung device daily for a mix of demanding work tasks and entertainment, from streaming videos to managing my schedule. The integration of Galaxy AI has significantly improved my daily routine, making multitasking smoother and more efficient than ever. It really is the best model yet, offering incredible performance and reliability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new ultra! Lots of improvements from s21 ultra but still the same ease of use. I enjoy the s pen stylus. Photos look great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI is intuitive for frequently performed tasks. Sending a text while driving, adding a destination to your trip and summaries of the stories of the day.
The display is crisp and adapts well to lighting conditions.
Value
5
Response from Samsung USBy R&R Team, June 11, 2026
Hi there GS26Ultra, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, finding Galaxy AI easy to use and intuitive to your needs, as well as finding the display to be so clear and pleasing to look at during your usage. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US