Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,190 Reviews)
Rating breakdown 12,190 reviews
5 Stars
10,696
4 Stars
1,207
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
I love the high definition videos and the quality
on June 11, 2026
Posted by: Lokez805
[This review was collected as part of a promotion.] This new Galaxy phone is such a great device it works fast easy to use the battery is great the feel of the phone feels smooth light the definition of the videos are a spectacular
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey Lokez805, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding this device so great for a range of daily needs, and that it has been easy to use. We would love to hear from you again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Not a fan of the s pen
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phonebis great very big screen compare to the s25 . I can actually see and my fiingers toucj the letter on keyboard with out without pressing the wrong letter. Only reason i gave this the 3 stars is because i bought this phone actually for theu stylus/ i guess its actually a s pen that hasnot work correctly since o got it which is a week.very expensive to get a new one. But samsung did tell me i can new one three warrenty . But question woukd be is that going to mess up??? Oh and the ai on point you can dp anything easling with it.
Value
3
Response from Samsung USBy R&R Team, June 12, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the design of your device, including the size of the display. We have provided a link to an article to help you with the S Pen capabilities and usage of your device. We have also shared links to the Samsung Support Team and warranty information to help you work towards a resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5
New s26 ultra has great features
on June 11, 2026
Posted by: Lubyan20
[This review was collected as part of a promotion.] One of the best updates that the S26 Ultra had was its integration with Galaxy AI, which has improved a lot when taking photos, helps a lot with daily tasks and you have incredible functions that allow you to create images or edit them with just a good prompt.
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey Lubyan20, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device to be such an amazing upgrade, and that Galaxy AI has added a new level of functionality that you enjoy for a range of daily tasks. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and easy to use.
on June 12, 2026
Posted by: Dnuggz
[This review was collected as part of a promotion.] Galaxy a I has made taking pictures and asking questions simple. This phone is great for work, pleasure and hobbies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra means ULTRA!
on June 12, 2026
Posted by: Big4you
[This review was collected as part of a promotion.] I’ve been living with the Galaxy S26 Ultra as my daily driver for a few months now, and coming from older flagships, it’s a beast—but a much more manageable one.
The first thing you notice is the feel. Samsung shaved down the thickness to under 8mm and dropped a little weight, which makes a huge difference if you're holding your phone for hours gaming or reading. The screen is a massive 6.9-inch canvas, but the real party trick is the new Privacy Display toggle. When I'm out in public or commuting, turning it on blacks out the screen for anyone looking from the side. The trade-off is that even when it’s off, the screen colors look just a tiny bit less vibrant from wide angles compared to last year, but for the privacy, I’ll take it.
Performance is flawless. The Snapdragon 8 Elite Gen 5 handles demanding mobile games and heavy multitasking without breaking a sweat or turning the back glass into a heating pad. Battery life easily pushes into a second day of heavy use, and the faster wired charging means I'm not tethered to a wall for long.
Galaxy AI is where this phone actually changed my daily routine. I used to think phone AI was just a gimmick, but "Now Brief" is incredibly useful—it combs my morning emails and highlights flight updates or schedule changes before I even think to check. For camera work, the new f/1.4 aperture captures clean shots in low light, but the "Photo Assist" generative editing tool is the real fun.
The first thing you notice is the feel. Samsung shaved down the thickness to under 8mm and dropped a little weight, which makes a huge difference if you're holding your phone for hours gaming or reading. The screen is a massive 6.9-inch canvas, but the real party trick is the new Privacy Display toggle. When I'm out in public or commuting, turning it on blacks out the screen for anyone looking from the side. The trade-off is that even when it’s off, the screen colors look just a tiny bit less vibrant from wide angles compared to last year, but for the privacy, I’ll take it.
Performance is flawless. The Snapdragon 8 Elite Gen 5 handles demanding mobile games and heavy multitasking without breaking a sweat or turning the back glass into a heating pad. Battery life easily pushes into a second day of heavy use, and the faster wired charging means I'm not tethered to a wall for long.
Galaxy AI is where this phone actually changed my daily routine. I used to think phone AI was just a gimmick, but "Now Brief" is incredibly useful—it combs my morning emails and highlights flight updates or schedule changes before I even think to check. For camera work, the new f/1.4 aperture captures clean shots in low light, but the "Photo Assist" generative editing tool is the real fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 12, 2026
Posted by: DAveor
[This review was collected as part of a promotion.] I haven't tried all the new features of my phone, including the AI part, The main reason i bought the 26 ultra is the better camera, I do a lot of wildflowr photos and it works great for that. Am sure that I will find a lot of new features as I get used to the phone.
Value
5
Written by a customer while visiting Samsung US