Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,189 Reviews)
Rating breakdown 12,189 reviews
5 Stars
10,695
4 Stars
1,207
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Super fast processing
on June 11, 2026
Posted by: Thurman400
[This review was collected as part of a promotion.] Galaxy AI is ridiculously intelligent. Everything is better on this model.All the color is bright. Not to mention the camera in the recorder
The pictures are stupid good
The pictures are stupid good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amazing
on June 11, 2026
Posted by: Jfokey452
[This review was collected as part of a promotion.] So the ai incorporated into the device it lovely , paired with Gemini the two are amazing . the phone doesn't lock up or freeze has great connection wirelessly and to screen share . It's just overall perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love the privacy display options and all the ai
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] love the ai features like canceling background noise removing people in pictures and translations to phone calls
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing that you are finding your device to be so amazing and that Galaxy AI has been helpful for a range of daily tasks. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI the best
on June 11, 2026
Posted by: PhinsUp
[This review was collected as part of a promotion.] Galaxy AI is the best. No complaints. Only the best feature I have ever used and experienced.
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey PhinsUp, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with Galaxy AI, and that this device has been so flawless during your usage. Please, reach out to us again in the future if there are any questions that come up during your usage, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance and camera features
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S26 Ultra 5G for a few weeks now, and it has completely exceeded my expectations. The display is incredibly bright and smooth, making it perfect for multitasking and watching media. What stands out the most to me is how much easier my daily tasks have become thanks to Galaxy AI, especially when translating text and organizing my notes on the go. The battery life easily lasts the whole day even with heavy usage, and the charging speed is fantastic. The camera quality is also top-tier, capturing sharp photos in low-light environments and offering impressive zoom capabilities. It feels solid, looks very premium, and the overall performance is extremely fast without any lag. I highly recommend this device to anyone looking for a reliable and powerful smartphone.
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hi there Luisehr93, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that your expectations have been exceeded by the amazing features and capabilities of your new device. We hope you'll reach out to us again in the future if you have questions about your device, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It is the perfect phone for everyday things: pictures, music, social media, games—it has it all! I mean, come on, it's Samsung, and nobody can produce a better device.
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hi there Burgos883, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how perfect you are finding your new device for capturing amazing photos and videos, streaming music, gaming, and so many other tasks. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Bestphoneever!
on June 11, 2026
Posted by: Galaxylover
[This review was collected as part of a promotion.] This doesn't give me any problems I've had along of galaxy phones and thidS26 just keeps getting better and better
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey Galaxylover, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that this phone has been so amazing during your usage, and that you have not experienced any frustrations with your device. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the high definition videos and the quality
on June 11, 2026
Posted by: Lokez805
[This review was collected as part of a promotion.] This new Galaxy phone is such a great device it works fast easy to use the battery is great the feel of the phone feels smooth light the definition of the videos are a spectacular
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey Lokez805, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding this device so great for a range of daily needs, and that it has been easy to use. We would love to hear from you again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US