Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,245 Reviews)
Rating breakdown 12,245 reviews
5 Stars
10,746
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Galaxy s26 Ultra
on June 4, 2026
Posted by: Jhamp30
[This review was collected as part of a promotion.] This device is everything you would want in a phone and with the new privacy screen feature it gives it an edge over any other smartphone. The galaxy AI feature is awesome it gives my accurate information every time. You can ask it anything and have an answer in less than two seconds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flagship phone in the market
on June 4, 2026
Posted by: Mike0305
[This review was collected as part of a promotion.] Galaxy AI is helpful in touching up my pictures, and organize files for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra
on June 4, 2026
Posted by: Bill8583
[This review was collected as part of a promotion.] The camera is what sold me. Im avid photographer. Messing around with the camera and pushing what I can do with it.
Galaxy Ai is top-notch too. From photo editing to fun stuff is great. The privacy part too is great when doing banking or taking care of other things.
Galaxy Ai is top-notch too. From photo editing to fun stuff is great. The privacy part too is great when doing banking or taking care of other things.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 4, 2026
Posted by: Dilpikle
[This review was collected as part of a promotion.] Love the privacy screen and customizations! Ai is very quick
Value
5
Response from Samsung USBy R&R Team, June 4, 2026
Hey Dilpikle, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are loving the usage of the new Privacy Display, and the enhanced capabilities of Galaxy AI. We have provided a link to the complete manual to help you best align the settings of your device to your needs. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on June 4, 2026
Posted by: Allin1
[This review was collected as part of a promotion.] This product has more features than I know what todo with witch isn't bad at all ! The speed is amazing and the AI is the best thing since sliced bread. Im able to mange life and work all at my finger tips and comes with the speed for any down time movie watching !
Value
5
Response from Samsung USBy R&R Team, June 4, 2026
Hello Allin1, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding this device to not only meet your expectations but to exceed them, and that you are finding so many uses for Galaxy AI. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on June 4, 2026
Posted by: Byredo26
[This review was collected as part of a promotion.] ★★★★★ 5 Stars
I've been using my Samsung Galaxy S26 Ultra for both work and everyday life, and it has exceeded my expectations in every way. The performance is incredibly fast, the display is stunning, and the battery easily keeps up with my busiest days.
One of my favorite features is Galaxy AI. I use it daily for work to help summarize notes, organize ideas, draft messages, and stay productive throughout the day. It saves me time and helps me work more efficiently, especially when I'm juggling multiple tasks and meetings. The AI tools are intuitive and genuinely useful rather than feeling like gimmicks.
Outside of work, Galaxy AI helps with everyday tasks like translating text, improving photos, and finding information quickly. Combined with the amazing camera system, I've been able to capture fantastic photos and videos with minimal effort.
The S26 Ultra feels like a true productivity powerhouse and an entertainment device all in one. Samsung has done an excellent job combining premium hardware with practical AI features that make a real difference in daily use. Highly recommended for anyone looking for a smartphone that can handle work, creativity, and everyday life with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, what else can I say.
on June 4, 2026
Posted by: Mollinstyle
[This review was collected as part of a promotion.] I am still learning from the amazing Galaxy S26 Ultra. It been a week and I already in love of it. Camara, screen and all the amazing Galaxy Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone out yet! I've waited years to upgrade..
on June 4, 2026
Posted by: MonyIsh
[This review was collected as part of a promotion.] For years, I have been a Samsung fan. But my previous phones were not galaxies. I fell in love with the galaxy S20 and never looked back. I've held on to that phone for years, and when It finally took its last breath, I knew it was time to move on to something new! With all the features yet to be discovered, I knew that this phone would be the benchmark for others to come! The Galaxy AI has already helped me get a job, prep a presentation, set up my workout/nutrition plan, etc.! I love this phone and can't wait to see what more I can do with it.
Value
5
Written by a customer while visiting Samsung US