Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,023 Reviews)
Open Ratings Snapshot
Rating breakdown 12,023 reviews
5 Stars
10,550
4 Stars
1,191
3 Stars
176
2 Stars
42
1 Star
64
66%of customers recommend this product. 
(
79 out of 120
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
life is not worth living without my Galaxy s26
on June 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I just love my Galaxy without my Galaxy s26 Ultra playing music in my car would not be as enjoyable as it is and I love how I can simply say Galaxy AI look up this song for me it is seamlessly found and downloaded and saved I mainly use my Galaxy for streaming movies and downloading music but I don't know what life would be like without it I just love Samsung Galaxy products.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 10, 2026
Hi there KingGalaxy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you are loving the amazing features and capabilities of your new device, and that Galaxy AI has been such a standout during your usage. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 26 ULTRA HAS BEEN ENJOYABLE. THANK YOU.
on June 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung 26 ULTRA DOES HAVE THE NEW AND UPDATED GALAXY AI EMBEDDED IN THE ONE UI OPERATING HOME SOFTWARE / OPERATING SYSTEM. IT IS SMOOTH AND SEEMLESS TO DELVE INTO FOR INFORMATON AND INDIVIDUAL TASKS.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 10, 2026
Hi there LOVE2SHOPTILLIDROP, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the enhanced capabilities of Galaxy AI. We have provided a link to the full manual to help you fully explore your new device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
26 Ultra with Galaxy AI
on June 10, 2026
Posted by: Eh2oalz
[This review was collected as part of a promotion.] I use my 26 Ultra on a daily basis with 2 phone numbers in it. The Galaxy Ai is pretty decent too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not disappointed yet
on June 10, 2026
Posted by: Juststarring
[This review was collected as part of a promotion.] AFTER GOING FROM A 22 TO A 26 ULTRA I'm already impressed with the updates and upgrades over a 5 year period. Video is sharp, service is good and a TB of data is epic. Looking forward to exploring this model more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best deal
on June 10, 2026
Posted by: Maddawg
Good 👍
And version got the best service around
They pick up any where
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy S26 Ultra
on June 10, 2026
Posted by: Pusoriton
[This review was collected as part of a promotion.] I have lost my S pen. And earpods. Unfortunately. But the phone 📱.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything on this phone is awesome.
on June 10, 2026
Posted by: R2d2
from Tucson, Arizona
I love the privacy display, and how incredibly fast the phone is.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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