Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,245 Reviews)
Rating breakdown 12,245 reviews
5 Stars
10,746
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Amazing phone
on June 3, 2026
Posted by: AKA1Kumar
[This review was collected as part of a promotion.] Ai certainly helps with seemless integration but the phone itself , it loks stunning with all the fewtures we love in an android
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on June 3, 2026
Posted by: GDLBeast
[This review was collected as part of a promotion.] I use my phone for work. I use it as a portable laptop and the Galaxy AI is great. Helps me complete my jobs and helps me plan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Colors are as beautiful as it gets
on June 3, 2026
Posted by: ZAPPER416
[This review was collected as part of a promotion.] The pictures are so clear and bright. Scrolling on S26 Ultra is quick and smooth. The phone is alot lighter then the S24 Ultra I had. As to the camera zooming for close ups is great and clear It beats my expectation on zooming. The sound is great and loud and clear. Over all the S26 Ultra is the Tops of all phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
SPen doesn't have Bluetooth like older models
on June 3, 2026
Posted by: S26Ultra
[This review was collected as part of a promotion.] Changes are usually good but surprised that SPen no longer has Bluetooth. Everything else seems to be an upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Happy
on June 4, 2026
Posted by: 0463age
[This review was collected as part of a promotion.] So far I am extremely happy with this purchase. The photo quality is stellar, and the amount of storage is a huge perk. I find the ease of use nice and have found myself using features I never have before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still the King of Overkill
on June 4, 2026
Posted by: emdedeval
[This review was collected as part of a promotion.] Galaxy S26 Ultra - 3 Months In: Still the King of Overkill? Short answer: yes.
I picked up the S26 Ultra because I wanted the best camera, best display, and zero compromises. After 3 months of daily use, here’s the real-world breakdown.
What I Love
1. Display: Ridiculous
The 6.9" AMOLED hits 3200 nits. Outdoors in direct sun, it’s perfectly usable. The anti-reflective coating Samsung added this year actually works — way less glare than my S24 Ultra. 1-120Hz LTPO is buttery and saves battery.
Rating: 10/10
The 6.9" AMOLED hits 3200 nits. Outdoors in direct sun, it’s perfectly usable. The anti-reflective coating Samsung added this year actually works — way less glare than my S24 Ultra. 1-120Hz LTPO is buttery and saves battery.
Rating: 10/10
2. Camera: A Zoom Monster That Got Smarter
200MP main + 50MP 5x + 50MP 10x periscope + 12MP ultrawide. The new ISP cleans up the over-sharpening from last gen. 10x optical is still unmatched — concert shots and kids’ sports look DSLR-level. 8K30 and 4K120 video are stable and the new "Nightography AI" actually pulls usable color at 10x in low light. Selfie cam finally stopped over-smoothing skin tones.
Rating: 9.5/10
200MP main + 50MP 5x + 50MP 10x periscope + 12MP ultrawide. The new ISP cleans up the over-sharpening from last gen. 10x optical is still unmatched — concert shots and kids’ sports look DSLR-level. 8K30 and 4K120 video are stable and the new "Nightography AI" actually pulls usable color at 10x in low light. Selfie cam finally stopped over-smoothing skin tones.
Rating: 9.5/10
3. Battery + Charging: All-Day + Then Some
5500mAh gets me through 7-8h screen-on time with heavy camera use. Light days I’m at 40% by bedtime. 65W wired charging: 0-100% in ∼42 min. 25W wireless is clutch. No charger in box still stings though.
Rating: 6/10
5500mAh gets me through 7-8h screen-on time with heavy camera use. Light days I’m at 40% by bedtime. 65W wired charging: 0-100% in ∼42 min. 25W wireless is clutch. No charger in box still stings though.
Rating: 6/10
4. S Pen + AI Features: Actually Useful Now
S Pen latency is nonexistent. "Note Assist" summarizing my messy meeting notes is scarily good. Circle to Search 2.0 and live translate on calls saved me abroad. "Galaxy AI Erase" removes photobombers better than Pixel now. Most of it runs on-de
S Pen latency is nonexistent. "Note Assist" summarizing my messy meeting notes is scarily good. Circle to Search 2.0 and live translate on calls saved me abroad. "Galaxy AI Erase" removes photobombers better than Pixel now. Most of it runs on-de
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on June 4, 2026
Posted by: King2king
[This review was collected as part of a promotion.] I like this device I enjoying using on it specially the new Galaxy AI included in photo editing..
I'm an ios user but now I switch to android..
I'm an ios user but now I switch to android..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Simple 3/5*
on June 4, 2026
Posted by: Master
[This review was collected as part of a promotion.] Marketing is the best trap to grab the customer , it is not bad bit is no 100% , keyboard is samsung is not intelligent, the security codes arrive and you have to go to the messages to look for it because the keyboard does not always pick it up, and when it does the app allows you to copy it, keyboard looks like a typewriter from the 80 has all the active setting and is slow heavy , in summary regretting having moved for Samsung which serv client does not keep its promises to respect prices
Simple not worth it
Simple not worth it
Value
3
Response from Samsung USBy R&R Team, June 4, 2026
Hi there Master, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand changing operating systems and manufacturers can come with a learning curve that causes frustration as you work to best align the settings to your preferences. We have provided links to resources to help you adjust the refresh rate for faster speeds, and customize the settings for your keyboard to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US