Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,010 Reviews)
Open Ratings Snapshot
Rating breakdown 12,010 reviews
5 Stars
10,539
4 Stars
1,190
3 Stars
175
2 Stars
42
1 Star
64
66%of customers recommend this product. 
(
79 out of 120
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Awesomeness in molded in the shape of phone
on June 7, 2026
Posted by: Nitin1984
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a masterclass in mobile engineering. Powered by the blistering Snapdragon 8 Elite, this sleek titanium beast effortlessly anchors my demanding multi-tasking lifestyle.
​For work, it’s an absolute productivity hub. The combination of the precise S Pen and the new Galaxy AI features—like AI Select and instant Notification Highlights—streamlines my entire day. I can extract text from complex documents, clean up scans, and get concise summaries of frantic group chats in a single tap. Even better, the groundbreaking built-in Privacy Display keeps sensitive work documents entirely hidden from sideways glances during commutes.
​When it's time to unwind, the massive, vivid 6.9-inch AMOLED screen transforms the device into the ultimate entertainment powerhouse. Streaming 4K HDR movies is breathtakingly sharp, and the intelligent Audio Eraser blocks out background noise perfectly. For gaming, the upgraded GPU and massive vapor cooling chamber deliver fluid, high-frame-rate performance without ever overheating or throttling.
​What truly sets the S26 Ultra apart is how it refines my daily routines. Every morning, the Now Brief proactively integrates my calendar, weather, and health data into one glanceable report. Combined with incredible all-day battery life, it doesn't just keep up with my lifestyle—it completely elevates it. It is, without a doubt, the top smartphone on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great camera features
on June 7, 2026
Posted by: Love2024
[This review was collected as part of a promotion.] This product has great features. Screen is huge the camera is clear and can capture large images. I love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than expected
on June 7, 2026
Posted by: Sultra
[This review was collected as part of a promotion.] The camera is great and the pictures come out much better than I expected them too. I am enjoying the speed that it pulls up information. I definitely recommend buying this phone. You won't regret it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super customizable and great speed. Love it so far
on June 7, 2026
Posted by: Spanky
[This review was collected as part of a promotion.] Love the Galaxy AI for translation of individual conversations.
Ready to use the stylus for note taking. Has personal usage as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone on the market!!!
on June 7, 2026
Posted by: JmmGriff
[This review was collected as part of a promotion.] I have recently switched over from the Samsung galaxy s21 ultra to the s26 ultra. This was a hard decision for me. The while reason I got the s21 ultra for the amazing camera. Now with the s26 ultra in my hand I don't know why it took so long for me to upgrade. Everyday I am finding more and more things it can do to help make my day to day easier. The galaxy AI that this phone has is outta the world. Always helping me and making things better for me is amazing. Making everything easier. A mom with 3 kids i need something to help ya girl out sometimes.
Hands down I will never own another phone besides a Samsung or any galaxy series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a very practical device
on June 7, 2026
Posted by: Rodwilcu
[This review was collected as part of a promotion.] Easy. Efficient..reliable .very satisfied with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flagship for a reason!
on June 7, 2026
Posted by: KreshReviews
[This review was collected as part of a promotion.] I've had the phone for a few months now and it's one of the best Samsung experiences I've had so far. Since buying the phone I've played multiple mobile games, used it as a music creating mini studio thanks to the usb mic support and the best use I've gotten from it is using to watching AND stream from YouTube for a little over 2 hours a session at only 85% battery (using the battery protection feature).
The Galaxy AI has basically given me my introduction into AI based platforms. I'm slowly finding ways to integrate it into my everyday life as a means to simplify my daily routine.
I've had Samsung basically my entire adult life and this is a line of products that just keeps on innovating!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra Review
on June 7, 2026
Posted by: Juram121408
[This review was collected as part of a promotion.] I recently bought an S26 Ultra, and it is absolutely incredible. It delivers excellent performance in games like Call of Duty, Arena Breakout, Free Fire, and others—not to mention the games that come pre-installed, such as MahJong Blast, which is extremely addictive. The device features the amazing Galaxy AI, which makes managing settings, accessing news, conducting searches, and handling a multitude of other tasks much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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