Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,045 Reviews)
Rating breakdown 12,045 reviews
5 Stars
10,570
4 Stars
1,191
3 Stars
178
2 Stars
42
1 Star
64
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Couldn't be happier!!!
on June 4, 2026
Posted by: dcdeane76
[This review was collected as part of a promotion.] Honestly I've had zero problems with my phone. I actually think it's the best one yet and I've had at least one of every S series devices. The S26 Ultra is truly an amazing device. It's super smooth, the customization options are incredible. The visuals in my opinion are stunning. Keep up the amazing work Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had yet with one caveat.
on June 4, 2026
Posted by: GentleGoodnight
[This review was collected as part of a promotion.] Galaxy AI is a big selling point for this phone it also runs super smooth and the integrated privacy screen that you can turn on and off is stellar. I live having privacy when I need it while being able to turn it off to increase my viewing angle when I working in the garage. My only compaints are the lack of Bluetooth in the s-pen and the corners being so much more rounded than my old Ultra phones. Otherwise this is the best phone i've owned tied with my Z-Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 4, 2026
Posted by: Bonnie
[This review was collected as part of a promotion.] I will never use another phone. Love this one. I will continue to be a samsung user. I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 4, 2026
Posted by: Veteran2011
[This review was collected as part of a promotion.] Love the many options and voice commands. I'm really enjoying the options to make it my own. The AI features are fun and easy. It's a whole new experience, as I had my old phone for 13 years. So glad I picked this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra is Da Best
on June 5, 2026
Posted by: Kimbers1209
[This review was collected as part of a promotion.] I 👍 it! 😁
Droid is the best
Better than 🍎
We appreciate your enthusiasm. It is wonderful to hear you have such positive feelings about that particular brand. We are glad that you are satisfied with your experience. We strive to offer products that meet the needs and preferences of our customers. We hope you continue to enjoy your selections.
Droid is the best
Better than 🍎
We appreciate your enthusiasm. It is wonderful to hear you have such positive feelings about that particular brand. We are glad that you are satisfied with your experience. We strive to offer products that meet the needs and preferences of our customers. We hope you continue to enjoy your selections.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on June 4, 2026
Posted by: Cryptospace
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra and I upgraded due to battery life.
This phone so far has delivered on battery life, the speed is not comparable. This is by far the quickest and smoothest device I have owned. Galaxy along with Google have refined AI features like picture editing and creation which makes taking and editing pictures a breeze.
My only complaint I have is the screen. I notice it's not as vibrant as my S23 Ultra and the privacy feature is nice to have but I would rather have a sharper screen.
S-Pen Bluetooth support needs to come back
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I just love my Galaxy S26 Ultra, it's the best
on June 5, 2026
Posted by: toby0316
[This review was collected as part of a promotion.] I had a Galaxy before and switched to iOS and now I am back to my best device ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on June 5, 2026
Posted by: Elcapo
[This review was collected as part of a promotion.] An excellent device that stands out for its speed and incredible ability to process all kinds of information. It easily handles updates for all the programs and files it processes. It captures stunning photos and videos, provides a wealth of information, and effectively anticipates the user's technological needs. It has been a huge help to my freelance business, as it is incredibly fast and always up to date. I love it and always want to stay informed about the brand's "Galaxy AI" latest releases.
Value
5
Response from Samsung USBy R&R Team, June 5, 2026
Hi there Elcapo, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that this device has been so useful to your business and personal needs, and that you are able to use Galaxy AI to edit photos and take care of so many other daily tasks. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US