Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,103 Reviews)
Rating breakdown 12,103 reviews
5 Stars
10,624
4 Stars
1,194
3 Stars
179
2 Stars
42
1 Star
64
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
I loooove it
on June 4, 2026
Posted by: Mrsoneal
[This review was collected as part of a promotion.] Pretty much my go to phones since the "ultras" were "notes" i love the new Ai features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing
on June 4, 2026
Posted by: Djrock3r
[This review was collected as part of a promotion.] There many features that I feel in love with camera being on for them took a picture of the moon and I felt like I was right there 100× zoom is incredible Galaxy Ai make custom photo like a breeze change background clip picture and add them to other photo like having photo shop right in your hands keep up the great work samsung and galaxy Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE YET!
on June 4, 2026
Posted by: Pinkcloud26
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has make my life so much easier the upgrades to this phone are phenomenal! Galaxy A.I. has saved me so much time $ & frustration. I can research side by side compare so many things. I can have 20 tabs open & the performance is still impeccable so fast. Not to mention the PICTURE QUALITY OMG! I was skeptical about making the jump from the S25 to the S26 Ultra & I absolutely don't regret it at all! The battery lasts a long time the sturdieness & durability is very good. Im handicap & drop my phone alot & not 1 speck of damage to the actual phone. I dropped it in the sink that was full of water at least 15 to 20 seconds before I realized it was in the sink not the counter! NO WATER DAMAGE! make the switch you deserve this phone. Your going to love the new privacy screen my kid's hate it lol! No more spying on mom's shopping cart lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Performance and Unmatched Versatility
on June 4, 2026
Posted by: Nandhan
[This review was collected as part of a promotion.] The device delivers an outstanding overall experience, solidifying its place as a top-tier flagship smartphone. The hardware refinement is immediately noticeable, featuring a flat display that maximizes the usable screen real estate and works beautifully with the integrated S-Pen stylus. The screen is incredibly bright and highly legible even under direct sunlight, while the anti-reflective properties significantly reduce glare during daily use.In terms of performance, the processor handles intensive multitasking, gaming, and heavy productivity workflows without any noticeable stutter or overheating. Battery life is equally impressive, consistently lasting through a full day of heavy use with plenty of reserve power left by the evening.The camera system remains a major highlight. Photos taken across various lighting conditions show excellent dynamic range, accurate colors, and sharp details. The optical zoom capabilities offer incredible flexibility for capturing distant subjects clearly. Additionally, the integrated software tools offer genuinely useful features, such as real-time language translation and advanced photo editing options, which elevate the practical value of the phone.While the device has a large footprint and a premium weight, the ergonomic adjustments and titanium frame make it comfortable to hold. It is a highly reliable, feature-rich device that excels in every category.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone experience
on June 4, 2026
Posted by: Scottz91
[This review was collected as part of a promotion.] Galaxy AI is an awsome platform to use. Makes it so easy and fun. Anyone can use it with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Galaxy S26 ultra.
on June 4, 2026
Posted by: MyS26Ultra1
[This review was collected as part of a promotion.] It's amazing how much i can do with this phone. I have barely touched the surface of all of its capabilities. From the AI to the picture quality, it's just unbelievable what this phone can do.
Value
5
Response from Samsung USBy R&R Team, June 4, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you have been with the inital usage of your device. We have provided links to a few articles to help you fully explore the features of your device and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S26 Ultra
on June 4, 2026
Posted by: Shaffercity
[This review was collected as part of a promotion.] The S26 ultra has many new features like the Ai love that I'm able to do many things with that program its like having my own assistant. However many other features have been taken away that I really enjoyed in my Note ultra. I miss the note. I use my pen for everything but it lacks horribly. Feels cheap, u cannot calibrate it so it often won't hit its mark. Battery life is great and very fast charging. It also lacks programs and personalization. But get the job done.
Value
3
Response from Samsung USBy R&R Team, June 5, 2026
Hello Shaffercity, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the capabilities of Galaxy AI and the ways it can help you during the day. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the complete manual to help you customize your device and align the settings to your usage preferences. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything I need absolutely amazin
on June 4, 2026
Posted by: Jaymoney
[This review was collected as part of a promotion.] I use my phone in just about every way possible from scheduling my day today activities to killing time playing a few games and catching up with family and friends I also love how fast I'm able to surf the web and manage emails and social media I also love The Stylist feature and the camera is phenomenal this is a great product and I would recommend it to anyone
Value
5
Written by a customer while visiting Samsung US