Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,244 Reviews)
Open Ratings Snapshot
Rating breakdown 12,244 reviews
5 Stars
10,745
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great phone
on May 28, 2026
Posted by: Natesal
[This review was collected as part of a promotion.] Phone runs and looks great. The Privacy display is surprisingly useful when riding public transport. Galaxy AI is a fun and useful feature. Overall happy with my phone choice!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Back to the Ultra!
on May 28, 2026
Posted by: hHonkykatonky
[This review was collected as part of a promotion.] I'm back on an Ultra. Had the Flip. It wasn't for me. The Ultra with AI, S pen, and better battery life is the way to go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like this device
on May 29, 2026
Posted by: Dakoots94
[This review was collected as part of a promotion.] The Galaxy S26 Ultra feels polished and easy to use, and Galaxy AI actually helps in ways you notice day to day. Whether you’re editing photos or using some of the smart tools, it adds to the experience without getting in the way.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone excellent futures
on May 30, 2026
Posted by: Samsunguy31
[This review was collected as part of a promotion.] Perfect size: 6.3" flat display is the sweet spot. Actually usable one-handed without giving up screen space. The thin bezels make it feel even smaller than it is.
Performance: Snapdragon 8 Elite Gen 5 + 12GB RAM is stupid fast. Gaming, photo editing, 20 Chrome tabs — zero lag or heat issues.
Cameras: 50MP main + 10MP 3x telephoto + 12MP ultrawide. The new AI processing makes a real difference. Night mode is way cleaner, skin tones look natural, and that 3x zoom is sharp enough for concerts.
Battery life: 4300mAh with the new chip gets me 7-8h screen time. Easy all-day phone, even with 5G and heavy use.
One UI 8.5: Clean, fast, and Galaxy AI features are actually useful. The live translate in calls and photo object eraser save me daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone of all phones!
on May 30, 2026
Posted by: DjCuZ01
[This review was collected as part of a promotion.] I had one of the first 5G androids and I was thinking how am i going to use this. Now that this one has come out it's been the easiest phone to use,basically it does all the work for you and if you dont understand it will guide you through the process.I love my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Smartphone with Premium Features
on May 30, 2026
Posted by: Vmav14
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has been an incredible upgrade. The display is bright, sharp, and vibrant, making everything from videos to everyday browsing look amazing. The camera system takes stunning photos and videos with excellent detail and color accuracy, even in low light. Performance is fast and smooth, whether multitasking, gaming, or using demanding apps. The battery life easily lasts throughout the day, and the premium design feels great in hand. Overall, this is one of the best smartphones I have ever owned and I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful upgrades
on May 30, 2026
Posted by: CLangley
from Rochester indiana
I've always loved my Samsung Galaxies I cannot wait to try this one!! Always a fan!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect phone
on May 30, 2026
Posted by: AlpineG
[This review was collected as part of a promotion.] I love the new ultra. I also love the new Galaxy AI spam filtering. This is my favorite phone ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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