Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,121 Reviews)
Open Ratings Snapshot
Rating breakdown 12,121 reviews
5 Stars
10,639
4 Stars
1,197
3 Stars
179
2 Stars
42
1 Star
64
66%of customers recommend this product. 
(
79 out of 120
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Nice upgrade
on May 29, 2026
Posted by: Workphone
[This review was collected as part of a promotion.] Awesome phone and a big camera upgrade from the S23 ultra. The stylus is great for making notes on everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing new features on the new Samsung S26 Ultra.
on May 29, 2026
Posted by: Uziikats3223
[This review was collected as part of a promotion.] The best feature besides the Gemini ai that can br accessed anywhere on the screen while using the samsung S26 ultra is the privacy feature that offers a satisfying feel of scrolling through private information and data regardless of who or what is around you and this has been the greatest milestone of the year for me having this phone. The camera quality and video stabilization are top tier requiring no need for filters and editing at all producing great sound and a perfect memory. I also tried to fill the phone to maximum storage capacity with heavy data and videos with several movies trying to load id up but to my surprise, it barely lagged and the performance was very consistent without flinching and I got no problems at all .. all in all thanks to the developers and the company responsible for this great machine that is not only a personal gadget but also a go to in times of adventure.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an amazing phone
on May 29, 2026
Posted by: Ant345
[This review was collected as part of a promotion.] The S26 Ultra is the next step in the flagship Galaxy series. You'll immediately notice its lightweight and more comfortable feel with more rounded corners as soon as you hold it. The shear number customization options allows you to make your phone experience exactly what you want it to be. Further, the AI tools can help you navigate this powerful phone and your online experience with tools like Bixby and circle to search, which have been noticeably enhanced from previous iterations.
Along with all these software features, you also have great hardware features, such as the new privacy screen, which allows you to securely see your private information in public, and the classic S-pen, which I heavily use every day. It also features the latest Snapdragon chipset, making it a computational powerhouse. We are quickly reaching a crossover point where a phone is capable of replacing a PC for most use cases, and Samsung Dex allows you to experience this in classic desktop style. If I could make any suggestions to Samsung, it would be further support for Dex, as I would completely replace using a traditional desktop computer with the amazing Galaxy phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GalaxyS26 Ultra
on May 29, 2026
Posted by: Slow2Switchup
[This review was collected as part of a promotion.] I love my new GalaxyS26 Ultra! I was used to my old Note9 and was worried that it was too much phone for me, turns out it is so user friendly that the transition was seamless! Every familiar feature was there, and improved! I also find myself enjoying the Galaxy AI features more than anticipated, especially Gemini!
I love the smoky violet color, and the stylus is easier to access. The camera is stellar and has much easier quick edit options. Definitely no regrets with this purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 26 Ultra
on May 29, 2026
Posted by: Honorable
[This review was collected as part of a promotion.] Thank you Galaxy out it's fast it's prompt it's clear screen thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Upgrade
on May 29, 2026
Posted by: Galaxy26Ultrais42
[This review was collected as part of a promotion.] This has been a great upgrade from my S23. The updated features with Ai. And the proformance camera upgrades have been very nice. I have enjoyed this phone significantly better than my last. I am constantly using galaxy Ai for conversions of math and remembering items and schedules.
Great Job Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Difference between 23 & 26
on May 29, 2026
Posted by: JDCElBori85
[This review was collected as part of a promotion.] Man let me tell you i haven't upgraded since I got the galaxy 23 thinking there wasn't much of a difference but boy let me tell you.....there's a big difference. It's gonna take me a few days to try all the new things. Favorite thing so far is the privacy screen automatically built in and the camera/video system is crazy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Fast, responsive and amazing battery life.
on May 29, 2026
Posted by: Hayabusa
[This review was collected as part of a promotion.] I finally moved up from the Ultra24, snd absolutely no regrets. From the amazing experience of how responsive it is, the great battery life during my day. Above all, how light it is, and you can't beat the primacy option. Samsung sets it self apart from all other android phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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