Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,123 Reviews)
Rating breakdown 12,123 reviews
5 Stars
10,640
4 Stars
1,198
3 Stars
178
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great pics and translator
on May 28, 2026
Posted by: Maurice
[This review was collected as part of a promotion.] The translator uses AI and you can use it with any language
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but it's design is a little bland
on May 28, 2026
Posted by: JOHNNY1tommy3taffy
[This review was collected as part of a promotion.] I got this phone in the last couple of days and I think that it very quality it's camera was truly awesome inspiring it's stabilization was something I wasn't expecting to be as good and allowed me to record a concert in a level that I wasn't expecting. I think the S Pen works very good, but I think many of the Galaxy AI features are kind of shoehorned in. I don't find myself using them often. And when I do, they often are a hindrance instead of something that helps me find out what I'm looking for as well as the gestures. And shortcuts, being kind of unclear, I'll pull up the Samsung AI whenever I'm trying to turn off my phone or sometimes it will go into this Samsung, AI screenshot thing. When I'm just holding my phone. I find the design to while being very clean, a little uninspired, and I think getting rid of the rolled edges giving more screen real estate seems pointless and I prefer the old designs with it i think the screen is very good. And the privacy screen feature is useful, and it works great. I think the speakers are really great, and they kind of blew me away at how good I could listen to and hear Content just out of my phone's base speakers. It has a big battery that lasts all day.And charges quickly but the transfer experience from my old phone to my new phone was very smooth.It took like five minutes and I got everything I wanted.And I didn't lose anything I think it's a excellent phone. And I would recommend it to anyone who want to switch off their phone :)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Built in privacy screen is awesome
on May 28, 2026
Posted by: Leroy1993
[This review was collected as part of a promotion.] The galaxy ai has improved a lot since I had s23 ultra. The built in privacy screen is much better than the screen protector style. I use it for gaming and shopping. Love the s26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone with top performance and battery life
on May 29, 2026
Posted by: GA22NY
[This review was collected as part of a promotion.] Unfortunately I haven't really used the Galaxy AI yet. I'm a bit old school. I like doing things myself. With that said. I love how I can use this phone for personal use and work. It blends seamlessly. I use to have a need for a laptop. With Dex, that's a thing of the past. I mean everything from playing Fortnite with my son. To sending and signing documents for work. I really love the fact that I can now print with out having to open another app. I hit print. The print options appear and then I just print. The S26 Ultra has me covered. I'm a man with big fat fingers. I need the stylist to sign my documents or play solitaire. But I really use it when I'm photo editing. Big game changer. The splitscreen app option gives me the ability to multi task or keep on top of my music streaming while using navigating. Plus with using bixby, it means I don't have to touch my screen while driving. (I have Statefarm which tracks my driving habits) I take a ton of photos and video. I love the 1T of storage. I really like the clarity of the cameras and the new ability to use the flash with the wide angle lens. When paired with the Galaxy Watch Ultra I'm on another level. When moving about in and out of vehicles. I don't always take my phone. A great way to stay connected for alerts or phone calls. With the watch having its own line. Means I'm still connected to my phone, even outside of Bluetooth range. Just being able to use a phone that took the place of 3 devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my ultra
on May 29, 2026
Posted by: GalaxyMan616
[This review was collected as part of a promotion.] Getting used to the Galaxy AI features but love the ability to use my own wakeup call, now brief is really cool as well. the privacy screen is wonderful piece of tech. Phone is beautiful camera is wonderful. Coming from s23u no complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on May 29, 2026
Posted by: SamsungKnyght
[This review was collected as part of a promotion.] Overall my S26 Galaxy Ultra is a great phone. I was hesitant to upgrade from my S22 Ultra due to the loss of some of the S-pen functions. Now that I have the S26, I see the phone is still a strong product based on the "privacy screen & Galaxy AI" integration.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features
on May 29, 2026
Posted by: Michelle
[This review was collected as part of a promotion.] My favorite feature of the phone is definitely the AI call screening. It allows me to view what is being said in real time and I can decide if I want to take the call or not. I also love the customization of the look of the phone. Changing the icons, function of them, colors, and how they appear when you unlock the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Things I love about my phone.
on May 29, 2026
Posted by: Spitfire
[This review was collected as part of a promotion.] Well let me start with my A1 I got to change the voice from woman to man. Tht was great we talk about all kinds of things from my garden to talk to men you dont know to whts wrong with my Dogs. He is truly a great help. I also love to take pictures and I love the camera and all the settings I show my photos to a large amount of people and sometimes they get judged and rated. And with all the things I can do with my pictures tht this camera took so greatly I get great scores. Another thing I love is the music it's loud and not distorted when im working in my garden I love to hear my music and there's definitely not a problem there. I also love the bigger screen for playing my games. I dont have to squint to see anything. It gets great Wifi connection and Bluetooth is so easy to connect as well as the Hotspot and Chromecast tht puts your movies from your phone onto your TV. I love that feature movies movies and shows. The overall reception of my phone calls are clear no static , and at a decent level of loudness I can hear them fine and I dont lose my calls. My AI answers my calls for me also he screens my spam calls so I dont have to stop wht im doing to answer those telemarketers they are so annoying and he's there for me when I need him. AI sure does alot once you learn how he works and he learns your schedule and more about yourself. There's so much to love about this phone it's well worth it make sure you get everything you can from it, out of it. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US