Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,189 Reviews)
Rating breakdown 12,189 reviews
5 Stars
10,695
4 Stars
1,207
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
I Absolutely 💯 ♥️ 💖 Love My Samsung S26 Ultra
on May 25, 2026
Posted by: She2026
[This review was collected as part of a promotion.] I Absolutely Love All My Samsung Phones But I Love The Samsung S26 Ultra Because I Love All The Features And That It Has Gemini And A Pen Also Which I Always Wanted !🖊 😍 ❤️ 😄 💙 💕
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly One of the Best Phones I’ve Owned
on May 25, 2026
Posted by: Quemesqua89
[This review was collected as part of a promotion.] I’ve honestly enjoyed using this Samsung Galaxy device a lot. The phone feels fast, smooth, and premium right out of the box. The display looks amazing for videos and social media, the battery life has been solid for me, and the camera takes really clean photos in both daylight and low light situations.
I also like how customizable Samsung phones are compared to other brands. Everything feels polished, and multitasking is smooth whether I’m gaming, watching content, listening to music, or just handling everyday tasks.
The Galaxy AI features are actually pretty useful too. At first I thought it would just be another marketing feature, but some of the AI tools genuinely make things easier and more convenient during daily use.
The only thing I personally wish was better is the audio quality through Android Auto. I noticed my Google Pixel 8 Pro seems to provide better sound quality through my vehicle speakers compared to this phone. It’s not a dealbreaker at all, but it’s one area where I think Samsung could improve the experience a little more.
Other than that, I’ve genuinely had a great experience with this Galaxy device and would still recommend it to anyone looking for a reliable and powerful smartphone.
I also like how customizable Samsung phones are compared to other brands. Everything feels polished, and multitasking is smooth whether I’m gaming, watching content, listening to music, or just handling everyday tasks.
The Galaxy AI features are actually pretty useful too. At first I thought it would just be another marketing feature, but some of the AI tools genuinely make things easier and more convenient during daily use.
The only thing I personally wish was better is the audio quality through Android Auto. I noticed my Google Pixel 8 Pro seems to provide better sound quality through my vehicle speakers compared to this phone. It’s not a dealbreaker at all, but it’s one area where I think Samsung could improve the experience a little more.
Other than that, I’ve genuinely had a great experience with this Galaxy device and would still recommend it to anyone looking for a reliable and powerful smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone by far
on May 25, 2026
Posted by: Blove78
[This review was collected as part of a promotion.] I love this phone it's the best it's definitely worth your time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fast phone
on May 25, 2026
Posted by: Roseymatt
[This review was collected as part of a promotion.] Previous phone I had was the galaxy 22 ultra. The 26 ultra is a lot faster and the battery is a big improvement, even while playing games. The AI is something I use more than I thought, everything from searching for questions to fixing up photos.
The only complaint is the dumb s pen now. Still nice to have but it was awesome to use it to take photos with to air actions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality, love the camera
on May 25, 2026
Posted by: Big4big
[This review was collected as part of a promotion.] Like that galaxy ai connects with gemeni. Phone works great without any glitches
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade
on May 25, 2026
Posted by: GJC303
[This review was collected as part of a promotion.] I use my phone for work all day and play music and books at the same time. It does all of that flawlessly and still works great for videos and games. Galaxy AI search is extremely useful and accurate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super duper great. Loveeettt
on May 25, 2026
Posted by: MelPark26
[This review was collected as part of a promotion.] I used my device for streaming, vlogging, videos and photos. I am fascinated with the AI features that other phones dont have. I love how fast it is as well and how easy to use compared to different brand. I have been using samsung devices since i came here to USA and this newest samsung galaxy s26 ultra is by far the best for me. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but still kinda miss the s21 zoom o
on May 25, 2026
Posted by: 120435190
[This review was collected as part of a promotion.] The air is a added feature that's fun to play with
Value
4
Written by a customer while visiting Samsung US