Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,222 Reviews)
Rating breakdown 12,222 reviews
5 Stars
10,725
4 Stars
1,210
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The s26 ultra is a great phone.
on May 25, 2026
Posted by: Fombgh
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a while now, and it has been one of the smoothest phones I’ve owned. One of the first things I noticed is how well it plays games. Even during long gaming sessions, the phone rarely overheats, and performance stays stable without major lag or frame drops. Apps open quickly, multitasking is easy, and the battery life is surprisingly good even with heavy use throughout the day.
The Galaxy AI features are also more useful than I expected. The AI photo editing tools work really well. I can erase people or objects from my photos cleanly, add elements to pictures, and improve images without needing extra apps. Some AI features on phones feel gimmicky, but on this device, they save time and make editing fun and easy.
My favorite feature is the Privacy Display. Outside in bright sunlight, it still looks clear and readable while making it harder for people beside me to see what’s on my screen. It gives the phone a more private and secure feeling when using it in public places. At night or in darker settings, I recommend turning the privacy protection up to maximum because it works even better and keeps the display much more hidden from nearby people.
The screen quality is amazing too. Colors are vibrant, the refresh rate feels really smooth, and videos look sharp and cinematic. With the premium design, strong cameras, fast performance, and useful AI features, the S26 Ultra feels like a complete flagship phone instead of just a small
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Covers all the bases!
on May 25, 2026
Posted by: Mroctavius73
[This review was collected as part of a promotion.] The Samsung Galaxy S26 ultra. It's fast. Fluid. The slimmer profile compared to the S25 is welcome with the phone feeling a little lighter and comfortable in the hand. The cameras are very versatile and take good images and videos. The screen is great still managing to be bright and vivid with or without tinkering with the settings. The privacy glass feature is really handy and works well. It's nice that you can set it up to come on when it's good for you. The speakers are loud and have some depth. The s-pen is still as handy as ever although I wish it were a little larger like in the S25 ultra for better grip. Calls are clear and reception is good with excellent down and upload speeds outside using Mint mobile. The build quality is still very good having survived one drop without a scratch. The battery life is actually very very good for me as I can squeeze a full 24 day and a half out of it if I'm not pushing it too much. I wish it did have a more modern Silicone Carbon battery but the 5000 mAH cell packed in the Ultra is still good enough to get through the day. The everyday performance remains too notch with the phone able to crush whatever I throw at it be it streaming, gaming or just surfing the web. The haptics are solid and OneUI feels more fleshed out than previous years. Overall I think the S26 Ultra is still one of the best slab style phones available in the States.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned
on May 25, 2026
Posted by: BroolynRiviewer
[This review was collected as part of a promotion.] I have been using the Galaxy S26 Ultra daily for both work and personal use, and it has genuinely changed how I operate. The camera is outstanding — detail in low light is something I have never seen on a phone before. Battery life easily gets me through a full day of heavy use without thinking about a charger.
What stands out most is Galaxy AI. I use it constantly — summarizing long emails, editing photos on the fly, and getting real-time suggestions that actually save me time. It does not feel like a gimmick. It feels like a tool built into my workflow. For anyone who relies on their phone for productivity, this feature alone is worth it.
Whether I am streaming, handling work tasks, or just staying organized, this device keeps up without missing a beat. Highly recommend it.
What stands out most is Galaxy AI. I use it constantly — summarizing long emails, editing photos on the fly, and getting real-time suggestions that actually save me time. It does not feel like a gimmick. It feels like a tool built into my workflow. For anyone who relies on their phone for productivity, this feature alone is worth it.
Whether I am streaming, handling work tasks, or just staying organized, this device keeps up without missing a beat. Highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features great camera
on May 25, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] My galaxy s26 ultra works for everything i use Ai to plat around with my camera pictures. I work in a restaurant so live translation works really good aswell when speaking to people that dont know english. Everything works great fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy S26 Ultra!
on May 25, 2026
Posted by: Msrappture
[This review was collected as part of a promotion.] The phone has a beautiful camera, even in low light. I frequently attend concerts and my video is always exceptional!
Galaxy AI helps my more than anything in my career. I often take client calls where there is a language barrier, and the galaxy AI allows me to translate the call IN REAL TIME! The AI is also helpful with the circle to reach feature, allowing me to search any products I see online by simply circling a specific area of a photo.
Overall, I love my S26 Ultra and the Galaxy AI that comes with it!
Galaxy AI helps my more than anything in my career. I often take client calls where there is a language barrier, and the galaxy AI allows me to translate the call IN REAL TIME! The AI is also helpful with the circle to reach feature, allowing me to search any products I see online by simply circling a specific area of a photo.
Overall, I love my S26 Ultra and the Galaxy AI that comes with it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 25, 2026
Posted by: Thedlc
[This review was collected as part of a promotion.] I love this phone the privacy screen the camera quality. Bixby works so much better and the ai does too. Everything about this phone is amazing.such a good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features and how the screen is
on May 25, 2026
Posted by: Nateo98
[This review was collected as part of a promotion.] I use my s26 Ultra for normal day and day use and some photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on May 25, 2026
Posted by: Pointer1
[This review was collected as part of a promotion.] Love my 26 Ultra, smoothness, how responsive it is, the camera, S-pen my only complaint is the messaging app. I think I speak for galaxy users, need the old messaging app back!!!! Please please ....
Value
4
Written by a customer while visiting Samsung US