Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,224 Reviews)
Rating breakdown 12,224 reviews
5 Stars
10,727
4 Stars
1,210
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Best phone I've ever owned!!
on May 25, 2026
Posted by: Vybz44
[This review was collected as part of a promotion.] About a month in with the S26 Ultra and I'm genuinely blown away. The camera is unreal took it to my daughter's recital and the low-light shots came out crystal clear, capturing moments I would've completely missed with my old phone. Zoom is ridiculous too, I can pull detail from across a room and it still looks sharp. Galaxy AI has honestly changed how I use my phone day to day. The writing assist cleans up my work emails and makes me sound way more polished. Photo editing tools are incredible caught a stranger in the background of a family pic and removed them in seconds, looked like they were never there. The live translate feature helped me have a full conversation with someone who didn't speak English, felt like the future.
Battery life is a beast. I can stream, scroll, take photos all day and still have plenty left by bedtime. The display is stunning for movies on my commute, colors pop and everything looks buttery smooth. Gaming runs flawlessly, zero lag even on demanding titles. S Pen surprised me the most I'm using it constantly for quick notes, signing documents, and marking up photos. Build quality feels premium in the hand, genuinely looks and feels like a flagship should.
Coming from my previous phone, this is a massive leap forward. Worth every bit of the upgrade and then some. Samsung knocked this one out of the park.
Battery life is a beast. I can stream, scroll, take photos all day and still have plenty left by bedtime. The display is stunning for movies on my commute, colors pop and everything looks buttery smooth. Gaming runs flawlessly, zero lag even on demanding titles. S Pen surprised me the most I'm using it constantly for quick notes, signing documents, and marking up photos. Build quality feels premium in the hand, genuinely looks and feels like a flagship should.
Coming from my previous phone, this is a massive leap forward. Worth every bit of the upgrade and then some. Samsung knocked this one out of the park.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Value for money
on May 25, 2026
Posted by: Mustafa
[This review was collected as part of a promotion.] Since i switch from S25 ultra my new S26 Ulta with New AI inbuilt service has level up my professional goal to achieved. Its so easy to use. New Nudge Agentic AI should feel invisible. Instead of flashy gimmicks, the S26 Ultra uses AI to quietly remove friction from everyday tasks. You don’t hunt for features they appear exactly when you need them. Editing photos is faster and more natural.Searching screenshots or documents feels instant and intuitive. The lock screen gives you smart summaries without opening apps.Calls and messages become smoother thanks to contextual AI.It’s the first Samsung phone where AI feels like part of the operating system, not a separate feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 Was better
on May 25, 2026
Posted by: Yoyo87
[This review was collected as part of a promotion.] The S Pen features and Bluetooth capability of the S 24U was superior. This phone feels like a downgrade sometimes. But the Privacy Screen, and the super fast charging features are amazing.
Galaxy AI upgrades are great. The photo editor part is so much better than before
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with awesome features
on May 25, 2026
Posted by: Jwjj84
[This review was collected as part of a promotion.] The AI is nice and the camera game is top notch. I really enjoy this phone. Samsung never disappoint!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on May 25, 2026
Posted by: JWCanUsa
[This review was collected as part of a promotion.] The Galaxy s26 ultra is a superior phone across all major brands. The AI features battery strength and signal are outstanding. Much improved from the 25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Would like to see a little more
on May 25, 2026
Posted by: Tatankisi
[This review was collected as part of a promotion.] AI is ok for what its worth. It looks like things are improving. Hope to see more for productivity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!!
on May 25, 2026
Posted by: Jmc1181
[This review was collected as part of a promotion.] Seriously, this thing is a beast! The camera quality is out of this world, I'm finally taking pics that look professional. Plus, the battery life means I can go all day without scrambling for a charger. Scrolling through feeds and multitasking feels super smooth, no lag whatsoever. It's definitely made my everyday life a lot more convenient. The AI capabilities are mind-blowing, making everyday tasks super easy. It's like having a personal assistant built right in. I'm constantly discovering new ways it can help me out. Totally impressed with how far this tech has come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s26 ultra
on May 25, 2026
Posted by: Artemis
[This review was collected as part of a promotion.] Very happy with this phone. I upgraded to the s26 ultra from the zfold. The full size screen is easy to see everything, watch streaming services. The Galaxy ai helps with answering quick questions and identifying objects with the Camara. The privacy setting to block veiw from different angles is nice for looking at sensitive information as well.
Value
5
Written by a customer while visiting Samsung US