Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,244 Reviews)
Rating breakdown 12,244 reviews
5 Stars
10,745
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Best Phone
on May 25, 2026
Posted by: Ballu36
[This review was collected as part of a promotion.] I loved using the features of this phone. I'm a Samsung user since beginning. New phone S26 ultra gives lot of new features that i use frequently like for photo editing, Camera ND filter, slow-mo smooth feature. Ai photoshop, etc. Camera has been improved a lot. Phone is quite smooth. It has made my life easy bcz everything is so handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 ultra has amazing features.
on May 25, 2026
Posted by: AlbertSamsunglover
[This review was collected as part of a promotion.] One of the features the S26 ultra has it has Galaxy ai the feature is amazing for getting rid of unnecessary things in pictures that you don't won't in pictures also one things I would add is the ai assistant is amazing for day to day task. The S26 ultra is very fast and smooth and it's amazing for gaming it does not lag and the display quality is out of this world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on May 25, 2026
Posted by: CMcats
[This review was collected as part of a promotion.] I previously had the Galaxy S22 and it was a good phone but slowing down. I wanted an upgrade and was looking into different features the Galaxy S26 Ultra seemed like the right fit for storage space, camera and the use of the AI. The setup of the new phone definitely was new with the differences in Sims cards but once I understood how to transfer everything was super simple. I am loving have a larger phone but without the heaviness and bulkiness of ultras I have had in the past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung device I ever owned
on May 25, 2026
Posted by: Mcdungle
[This review was collected as part of a promotion.] I’ve been using this Galaxy AI phone as my daily driver for a couple of weeks, and it is an absolute powerhouse. It feels like a meaningful refinement rather than just a minor spec bump.
The first major change you feel right away is the ergonomics. The physical shape has been softened with noticeably rounded corners, so the edges no longer dig into your palms when you’re holding it without a case. Swapping over to the new aluminum frame makes the body feel lighter and better balanced in the hand, and it manages heat incredibly well during long sessions of multitasking or recording video.
The absolute standout feature for me is the new Privacy Display hardware. Being able to toggle on a physical privacy filter right from the quick settings is brilliant. The screen completely shields your notifications and text from anyone sitting next to you on a flight or at a coffee shop, while remaining perfectly clear when viewed straight-on. It’s an innovative feature that provides immense peace of mind.
The camera system is equally impressive. The main 200MP sensor and the 5x telephoto lens both got wider apertures this year, and the difference in low-light photography is night and day. Night shots look crisp with significantly less grain, and the portrait depth-of-field looks beautiful and natural. The new stabilization feature with horizontal lock is also excellent for keeping video clips completely steady, even if your hands are shaking while capturing fast action.
The first major change you feel right away is the ergonomics. The physical shape has been softened with noticeably rounded corners, so the edges no longer dig into your palms when you’re holding it without a case. Swapping over to the new aluminum frame makes the body feel lighter and better balanced in the hand, and it manages heat incredibly well during long sessions of multitasking or recording video.
The absolute standout feature for me is the new Privacy Display hardware. Being able to toggle on a physical privacy filter right from the quick settings is brilliant. The screen completely shields your notifications and text from anyone sitting next to you on a flight or at a coffee shop, while remaining perfectly clear when viewed straight-on. It’s an innovative feature that provides immense peace of mind.
The camera system is equally impressive. The main 200MP sensor and the 5x telephoto lens both got wider apertures this year, and the difference in low-light photography is night and day. Night shots look crisp with significantly less grain, and the portrait depth-of-field looks beautiful and natural. The new stabilization feature with horizontal lock is also excellent for keeping video clips completely steady, even if your hands are shaking while capturing fast action.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They can always be better
on May 25, 2026
Posted by: mmastriker187
[This review was collected as part of a promotion.] What I would really like is actual video games we can buy and play that don't have to be streamed like new games. For instance Resident Evil Requiem, Indiana Jones, Halo, Grand Theft Auto 5..i feel like we have an over powered device and nothing really to play but crap coogle play store games. The Galaxy AI has been fun to use.. I always like asking it questions that question it's exhistant.. I sense I desires to be a human and not a walking talking android robot if it was given a choice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pen
on May 25, 2026
Posted by: Bamnersmom
[This review was collected as part of a promotion.] Galaxy AI takes awhile to get used to but works ok. Otherwise the phone is working great. Love the pen feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Wargar
[This review was collected as part of a promotion.] I think this is the best phone so far, love all the features on it. My 9 note was my favorite till I got this one now it's my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone that runs not only personal but work
on May 25, 2026
Posted by: Deputy224
[This review was collected as part of a promotion.] I love this phone from the galaxy ai to the stylus. It handles personal as well as business affairs. Galaxy phone have been in my life from the getgo and they only get better as time and technology move up. The phone is my goto for everything and own 5 of them.
Value
5
Written by a customer while visiting Samsung US