Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,244 Reviews)
Open Ratings Snapshot
Rating breakdown 12,244 reviews
5 Stars
10,745
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This is a great phone
on May 25, 2026
Posted by: Tiger74
[This review was collected as part of a promotion.] This is my first time owning a Galaxy Ultra. So far I'm still learning how to use it's functions and features. I really enjoy the accessibility of adjusting your screen to your liking. Love the private screen feature. So far I'm satisfied with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and clear.
on May 25, 2026
Posted by: SamsungGirl
[This review was collected as part of a promotion.] Phine is very fast and picture is very good also, Love the Galaxy AI!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great display, fast, amazing features
on May 25, 2026
Posted by: DeeTa93
[This review was collected as part of a promotion.] Phone is really fast, Great display, Great camera. I like pictures taken on it. All the settings.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Product
on May 25, 2026
Posted by: Germaine
[This review was collected as part of a promotion.] I would highly recommend this phone. It takes great pictures. Music sounds great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 Ultra
on May 25, 2026
Posted by: Raiderzfan
[This review was collected as part of a promotion.] My S26 has been a great phone to use because the AI features has help me with my job, offering many different options when I'm out of town with hotels to 0laces to eat as well as the attractions in the area that I'm visiting. I can definitely see the difference in the picture quality from the S25 ultra to the S26 ultra. All in all this is a great phone. I started with the Galaxy Note series of phones, I bought every Note until the got discontinued and was skeptical about the S line because there was no S Pen so I took a chance with the Galaxy Folding phones but as soon as Galaxy was goung to introduce the S series Ultra with S Pen I was hooked. Now I have bought every Galaxy S Series 'Ultra' and I'm satisfied with this brand. Keep up the great work Samsung Galaxy Team.
Signed
Satisfied Customer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product overall
on May 25, 2026
Posted by: Reeman
[This review was collected as part of a promotion.] The Samsung Galaxy ultra meets and exceeds my every day use. The improvements were very well done. The software customization is the best that I have seen or used. I am always very anxious for the next release due to the improvements that is made on the phone each year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI Powerhouse for Everyday Use
on May 25, 2026
Posted by: BeAkash
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been an outstanding device in every aspect of my daily routine. The display is incredibly bright and smooth, making streaming, gaming, and reading very enjoyable. The battery easily lasts all day even with heavy multitasking, and charging is fast and reliable.
The camera system delivers sharp photos and impressive low light performance. I especially enjoy using Galaxy AI features for photo editing, translation, note organization, and quick search tasks. These tools genuinely improve productivity and save time during work and travel.
The S Pen remains one of my favorite features for taking notes, signing documents, and creative work. Performance is extremely fast with no lag while switching between apps, editing videos, or gaming. The build quality feels premium and durable, and the overall software experience is smooth and polished.
Samsung has created a device that combines productivity, entertainment, and creativity into one powerful smartphone. The Galaxy S26 Ultra has exceeded my expectations and has become an essential part of my everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on May 25, 2026
Posted by: NightRavenRise
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a bit now, and it’s hands down my favorite phone I’ve owned so far.
The camera is the standout. It’s not just “good for a phone”—it’s legitimately impressive. Photos come out sharp, detailed, and consistent whether I’m outside at the lake or just snapping something quick during the day. It’s the kind of camera that makes you actually want to use it instead of carrying something separate.
I also didn’t expect to appreciate the privacy screen as much as I do, but it’s a game changer. Being able to use my phone in public without everyone around me seeing what’s on my screen adds a level of comfort I didn’t realize I was missing.
Performance-wise, it’s smooth and responsive with zero frustration. Everything just works the way it should—no lag, no fighting with it.
The Galaxy AI features are a solid addition too. They’re not gimmicky—they actually help with everyday tasks, whether it’s quick edits, organizing things, or just making the phone feel more intuitive to use. It feels like the phone is working with you instead of making you do all the work.
Bottom line: if you want a phone that delivers across the board—camera, performance, and useful AI features—the S26 Ultra checks every box. For me, it’s an easy win.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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