Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,244 Reviews)
Rating breakdown 12,244 reviews
5 Stars
10,745
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Great phone and even greater care+ service
on May 25, 2026
Posted by: Tosh59
[This review was collected as part of a promotion.] I am enjoying the phone. Very much. Powerful processor and capable local AI functions that are nicely integrated. The screen is amazing and I really like the security feature. Very useful in flights and for password entering.
Unfortunately I cracked the back glass, while it was inside the Samsung original hard cover. I recommend a soft cover with enough protection. Solid hard covered only transfer the shock down to the glass, they don't absorb it.
However, I could easily fix it within 6 hours after filing the claim and going to a Samsung authorized repair shop. They replaced it with original part and even the water proof and warranty is intact. I highly recommend getting Samsung care+ upfront.
Unfortunately I cracked the back glass, while it was inside the Samsung original hard cover. I recommend a soft cover with enough protection. Solid hard covered only transfer the shock down to the glass, they don't absorb it.
However, I could easily fix it within 6 hours after filing the claim and going to a Samsung authorized repair shop. They replaced it with original part and even the water proof and warranty is intact. I highly recommend getting Samsung care+ upfront.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung by far
on May 25, 2026
Posted by: Doode442
[This review was collected as part of a promotion.] The phone just keeps going on a charge. The phone is the best I ever seen and used. The cameras are top notice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the AI features so far.
on May 25, 2026
Posted by: Maximo420
[This review was collected as part of a promotion.] I love the AI features. Im able to have my phone order food for me based on my allergy as well as search things using a image and simply asking my phone what is this and where can I find one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool AI features
on May 25, 2026
Posted by: Ranjan339
[This review was collected as part of a promotion.] The Galaxy AI features are so cool! From perfect photos to a helpful writing assistant, everything is so fascinating. I think everyone should switch to Galaxy phones because they don't realize what they're missing. In fact, it even helped me write this review correctly as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 25, 2026
Posted by: Fancy78
[This review was collected as part of a promotion.] I mainly got this phone for the camera but I actually use the Gemini AI a lot for travel plans and cleaning up photos. I do watch a lot of TikTok and streaming apps on it and I love the fact the battery life is so good. Definitely worth buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has alot of great features
on May 25, 2026
Posted by: Lovephone
[This review was collected as part of a promotion.] Love this phone the new features been a fan of Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone has great service no complaints, great pics.
on May 25, 2026
Posted by: Sidney
[This review was collected as part of a promotion.] Great phone AI features are great, fast service pictures are excellent quality!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 25, 2026
Posted by: Watsufun
[This review was collected as part of a promotion.] The Galaxy AI is doing a great job in the task I need. The blue color of the phone is very nice. The performance of the phone is top notch, and smooth.
Value
5
Written by a customer while visiting Samsung US