Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,381 Reviews)
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
I am very thankful I chose my Galaxy 26 ultra. T
on September 28, 2026
Posted by: Jesus1ste
[This review was collected as part of a promotion.] I love my Galaxy 26 ultra and I am thankful I chose this model. It meets all my needs and is user friendly. My storage space is perfect for my photos and videos. I have always enjoyed using Samsung phones and will always choose Samsung over others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great features but mine has a malfunction
on September 28, 2026
Posted by: Jess2180
[This review was collected as part of a promotion.] I specifically choose this phone for the camera but it doenst work properly. It makes a shutter noise any time its trying to adjust and it stays blurry sometimes.
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Hi Jess2180, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations, or functioning as intended. We have provided links to a few articles to help you troubleshoot the blurry photos and camera app at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Outta this world...
on September 28, 2026
Posted by: LuvMeNot
[This review was collected as part of a promotion.] And just like a star this device just caught my eye. Boom! Something I never knew I needed in my life. Oh the specs on this phone....oh the shining outter cover...oh look at that camera....this Galaxy is the best in the whole system. The Samsung Galaxy S26 Ultra....I chose you!! This phone is a lifetime must have. Best one yet....I will never go back to the "other" phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy since the S10
on September 28, 2026
Posted by: SamsungFan2011
[This review was collected as part of a promotion.] I chose to upgrade to this device because I was amazed by all the specs it has and everything! I previously owned a galaxy s8, s10, s23 ultra, now the s26 ultra. This was the biggest upgrade from my s23 ultra. Performance wise its phenomenal. I got it because I loved my s23 ultra cameras. These new camera upgrades makes my shots look so much better. I've only had the phone for two weeks but I have no regrets!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an absolutely awesome phone!
on September 28, 2026
Posted by: Vocaltremors
[This review was collected as part of a promotion.] I really, really like this phone. I chose Samsung because of all the options and features that this phone has. It was easy to transfer my information and other stuff from my old LG phone and I've always had good experiences with other Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!!!
on September 28, 2026
Posted by: Kim3118
[This review was collected as part of a promotion.] I chose this device because I kept seeing so many great commercials on it. And when I got it I have been nothing but happy with this device. It has so many cool features that I don't want to ever use another phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 28, 2026
Posted by: UltraMan
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra and absolutely love it!
I selected this device because I use my device for mobile gaming and taking photos. I've had the best experience running my games and haven't had an over heating issues or loading issues.
The camera quality on this phone is insanely good I've never experienced anything like it. Also the Al photo lab enhances my photography like never before. 1000/10.
I selected this device because I use my device for mobile gaming and taking photos. I've had the best experience running my games and haven't had an over heating issues or loading issues.
The camera quality on this phone is insanely good I've never experienced anything like it. Also the Al photo lab enhances my photography like never before. 1000/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on September 28, 2026
Posted by: 2jzcardude
[This review was collected as part of a promotion.] I chose samsung galaxy phones .ajority of the time but this phone has been absolutly solid all the way around.
Value
5
Written by a customer while visiting Samsung US