Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,244 Reviews)
Rating breakdown 12,244 reviews
5 Stars
10,745
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Really a fantastic mobile for everyday use.
on May 25, 2026
Posted by: muthu007
[This review was collected as part of a promotion.] I love this mobile especially it's AI and camera features. There is no heating or hanging issue. It's software and features can't be compared to any other mobiles. Simply fantastic. I love this mobile.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on May 25, 2026
Posted by: QueenBee
[This review was collected as part of a promotion.] I would recommend this device too people who like to multi-task. It can be used like a computer split screen allows you to video call while checking email or just messing around with your phone. The camera is amazing quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Last phone needed to purchase
on May 25, 2026
Posted by: LoveJay69
[This review was collected as part of a promotion.] The reason I said last phone why the my picture quality is great plus using the AI app helps regenerate your pictures with the best viewing experience I couldn't say anything bad about my phone just love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far in 2026
on May 25, 2026
Posted by: Garutay08
[This review was collected as part of a promotion.] The best phone so far for 2026 hands down! I had a pixel 9 pro xl prior to buying S26 ultra and by far the difference is night and day. Camera is awesone, phone is blazing fast and the feel and looks is way above the other brands (ahem! Especially that brand that Adam and Eve ate.) The samsung AI is awesome and its comparable to google's AI. The camera oh man oh man! This the main reason I bought this phone having a high schooler who does Football ,Wrestling, marching band, and their Jazz band so yeah I need an awesome camera and does far way better than what I want. 100x zoom 12, 24, 50 and even 200 mega pixel at the tip of your finger. Awesome shot every time and do I even have to mention the video quality? Just buy 1 and you'll see what I'm talking about and you will never regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best
on May 25, 2026
Posted by: Roro1115
[This review was collected as part of a promotion.] This phone is amazing. The galaxy Ai is top notch. I love using this phone for my music and maps because it's always ready to go. This phone is the best phone I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on May 25, 2026
Posted by: Playerone
[This review was collected as part of a promotion.] Best phone Ever made, This model is known for its advanced features and impressive capabilities. It offers a sophisticated user experience with its cutting-edge technology. Many appreciate its powerful performance and exceptional camera system. It represents a significant step forward in mobile innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
UI good, camera and display not
on May 25, 2026
Posted by: Usrname
[This review was collected as part of a promotion.] Love the UI, don't love the screen resolution or the cameras.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hi there Usrname, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are pleased with the software updates available on your device. We have provided a link to an article to help you with the camera features and settings for the best possible photos and videos on your device. We have also shared a link to the complete manual for your device to help you adjust the display settings of your device to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you further if you believe your device is no toperating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellance
on May 25, 2026
Posted by: Love2shop2
[This review was collected as part of a promotion.] I love my new phone . I am loving the AI feature. I am a question person and I love that it answers my questions for me.
Value
5
Written by a customer while visiting Samsung US