Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,245 Reviews)
Rating breakdown 12,245 reviews
5 Stars
10,746
4 Stars
1,211
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
This product has great features
on May 25, 2026
Posted by: MomOfThree
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy S26 Ultra for a bit now, and I can honestly say I love it. The Galaxy AI features are actually useful—not just something extra they added. It helps with everything from editing photos to making everyday tasks quicker, and it just makes the phone feel smarter overall.
I use my phone a lot throughout the day—for streaming shows, scrolling, taking pictures, and handling everyday responsibilities—and it keeps up with everything without slowing down. The screen is super clear and smooth, so watching movies or videos on it is really enjoyable.
As a parent, I’m constantly using my phone to capture moments, stay organized, and manage my day, and this phone makes all of that easier. The camera quality is amazing—pictures come out sharp and clear without needing much editing, which I really appreciate.
Battery life has also been solid for me. I can get through a full day without stressing about charging, even with heavy use.
Overall, the Galaxy S26 Ultra just feels reliable, easy to use, and actually helpful in everyday life. Definitely a great upgrade if you’re looking for a phone that can keep up with you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Internally great, externally not
on May 25, 2026
Posted by: Chris87
[This review was collected as part of a promotion.] Great phone overall and a worthy upgrade. The battery life is amazing completely blowed my S24 ultras limited battery life away. Privacy display is an awesome feature I can't wait to see expanded on in future devices. It is more useful that I thought it would be. Also the new snapdragon processor is lightning fast and actually a noticable improvement when paired with the 16gb of ram. All of the internals and software really make for a great experience although I am still not sold on the actual helpfulness of Galaxy AI but it most certainly is there and has some features that can be interesting.
For the negatives the privacy display is a feature that I do love however does come at a cost of screen clarity so sharpness and clarity do leave something to be desired. The wireless charging DOES NOT charge at 25 watt qi2 speeds. And the most annoying thing overall is definitely the ridiculously large camera bump that is in fact so large that not even a case remedies the obnoxious wobbling when this phone sits flat. It is also so large that many wireless chargers cannot align properly to be useful.
Worth a buy only if it's on sale or you take advantage of a limited time trade-in credit special.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exempltual moder and beautiful
on May 25, 2026
Posted by: Jay2089
[This review was collected as part of a promotion.] I have owned 5 different galaxy series phones. I am blow away with the s26 ultra. It literally lives up to its name. Ultra sophisticated and grandiose! The new private screen is amazing and very good. Speed and quality top notch. Screen size and overall appearance a 10 out of 10. Pairs well with the samsung watch . The new one UI is flawless and snappy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love Love it!!Thanks Samsung and Galaxy AI
on May 25, 2026
Posted by: TiffGirl
[This review was collected as part of a promotion.] Its All AMAZING!!!!!!!!!!!!!!!!!!!!!!!!! so Much!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 ULTRA is Amazing!!!
on May 25, 2026
Posted by: JLoLove
[This review was collected as part of a promotion.] The Galaxy AI is amazing! I use my phone for work, school, and even for streaming. It is like having a phone and tablet together! The split screen is also amazing. I love everything about this phone. It is definitely worth the price. The Galaxy AI makes life easier when it comes to editing etc..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 25, 2026
Posted by: Psweet
[This review was collected as part of a promotion.] It works great for the product and is reliable any where.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
How much I love my Galaxy S26 Ultra and it's AI.
on May 25, 2026
Posted by: Baskin
[This review was collected as part of a promotion.] I’ve owned a lot of smartphones over the years, but the Samsung Galaxy S26 Ultra is operating on a completely different level. Samsung didn’t just iterate this year—they perfected it. From the hardware tweaks to the mind-blowing Galaxy AI, this phone has officially ruined all other devices for me.
First off, going back to the slightly curvier aluminum frame was a genius move. It’s noticeably slimmer (under 8mm!) and lighter than last year's model, which means it actually fits comfortably in my hand without feeling like a brick.
First off, going back to the slightly curvier aluminum frame was a genius move. It’s noticeably slimmer (under 8mm!) and lighter than last year's model, which means it actually fits comfortably in my hand without feeling like a brick.
And we have to talk about the Privacy Display. It is an absolute game-changer. When I’m out in public or commuting, I can turn it on and know the person sitting next to me can't read my notifications or nose around my banking apps. It works seamlessly at a pixel level, blacking out side angles while keeping it crisp for me looking straight at it.
While the 200MP camera and the gorgeous 6.9-inch screen are incredible, the Galaxy AI is why I am completely obsessed with this phone. It doesn't feel like a collection of gimmicks anymore; it feels like a genuine assistant built directly into the fabric of the phone.
If you are on the fence about upgrading or thinking about switching ecosystems in 2026, just do it. The Galaxy S26 Ultra isn't just a phone with an AI sticker slapped on it; it's a peek into the future of how we're going to interact with technology. I absolute love this thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The picture quality is amazing
on May 25, 2026
Posted by: Scorpion
[This review was collected as part of a promotion.] I mainly you my device to watch movies and browse the internet
Value
5
Written by a customer while visiting Samsung US