Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,246 Reviews)
Rating breakdown 12,246 reviews
5 Stars
10,746
4 Stars
1,212
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Love my phone
on May 25, 2026
Posted by: MoMoody
[This review was collected as part of a promotion.] I love my new phone. I am still learning all the capabilities and how to use all the A I features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 25, 2026
Posted by: Phone28
[This review was collected as part of a promotion.] Love this phone everything works great can't wait to get an updated version
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent over phone
on May 25, 2026
Posted by: Livefree
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is one of the most complete Android phones you can buy right now. It may not completely reinvent the smartphone experience, but Samsung refined almost everything that already made the Ultra lineup great. The result is a phone that excels in productivity, AI features, gaming, multitasking, and camera versatility.
Where the Galaxy S26 Ultra stands out the most is its AI experience. Samsung arguably has the strongest AI feature set on any smartphone right now. Features like live translations, advanced photo editing, smart search tools, writing assistance, and contextual “agentic AI” functions feel genuinely useful instead of gimmicky. Samsung’s software experience also feels smoother and more polished than previous generations. Multiple reviewers praised Galaxy AI and One UI 8.5 as some of the best software experiences currently available on Android. Performance is another major strength. Powered by the Snapdragon 8 Gen 5 Elite chip, the S26 Ultra handles gaming, multitasking, video editing, and heavy workloads with ease. Games run smoothly at high settings, and Samsung improved cooling with a larger vapor chamber, helping the phone stay relatively cool during longer gaming sessions. It’s not necessarily the absolute best dedicated gaming phone on the market, but it is one of the best all-around flagship phones for gaming and productivity combined. I my word it's definitely one of the best phones of 2026.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely amazing
on May 25, 2026
Posted by: Purklebaby
[This review was collected as part of a promotion.] So I purchased my Samsung Galaxy S26Ultra. It is an amazing phone. The battery life is excellent especially for someone who is constantly on her phone for work. The camera is mesmerizing, my son had an orchestra concert and the auditorium was full. With the cameras features I was able to zoom in with a perfect picture of my son. It felt like I was literally right in front of him. I would definitely recommend this phone to anyone who is on their phone all day or wants crystal clear pictures. Galaxy AI is amazing too. I am able to ask it anything and I get great responses. My father passed away in 2014 and with Galaxy AI I am able to merge new photos with him included and they look so natural and real. Overall a great product to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome design and features
on May 25, 2026
Posted by: GameFreak217
[This review was collected as part of a promotion.] I love the privacy display, especially for messages when you're talking to someone and they're next to you, and maybe a little nosy with trying to see your messages but they can't, also the battery lasts super long which is nice as well, picture quality is amazing as well, Galaxy AI is amazing as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is needed if you want the upgrade
on May 25, 2026
Posted by: KnicksFan101
[This review was collected as part of a promotion.] Coming from a Galaxy Note 20 Ultra and transitioning to the Galaxy 26 Ultra you can honestly tell the difference. Between the features, camera, and AI system it makes using the phone that much better. I'm happy with the upgrade if I had to do it all over again I would. Next I just need to pair this phone up with the headphones to get the complete experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra is awesome
on May 25, 2026
Posted by: Love72
[This review was collected as part of a promotion.] I like the phone alot.i give it more stars if I could
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional performance and speed
on May 25, 2026
Posted by: Duraging
[This review was collected as part of a promotion.] I have been thoroughly impressed with my Galaxy device. The performance is incredibly smooth, especially when handling demanding tasks and mobile gaming. Frame rates stay consistent, and the device doesn't overheat during long sessions. Multitasking between apps is seamless, and the display quality makes everything look vibrant and sharp. I also frequently use the Galaxy AI features to help streamline daily tasks, which has made the overall user experience much smarter and more efficient. The battery easily lasts through a full day of heavy use. Highly recommended for anyone looking for a powerful device.
Value
5
Written by a customer while visiting Samsung US