Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,248 Reviews)
Rating breakdown 12,248 reviews
5 Stars
10,747
4 Stars
1,213
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Battery could hold up better
on May 25, 2026
Posted by: Will513
[This review was collected as part of a promotion.] Everything is great but when I'm bored and using my phone for anything but talking my battery doesn't hold up. I typically charge it 3 times a day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!!
on May 25, 2026
Posted by: antwine84
[This review was collected as part of a promotion.] Galaxy AI have completey changed how I used my phone. I also love the privacy view on my chosen apps. This phone overall is an A++
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best gaming phone
on May 25, 2026
Posted by: Topher
[This review was collected as part of a promotion.] Love the new AI and its the best for playing games on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Performance That Helps Me Every Day
on May 25, 2026
Posted by: Miguel
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra every day for both work and personal use, and it has become an important part of my routine. One of the biggest reasons is Galaxy AI. The AI features are actually useful and help me stay productive throughout the day. I use my phone constantly for emails, messages, scheduling, navigation, notes, and multitasking, and the AI tools help simplify many of those tasks.
The performance has been excellent. Apps run smoothly, multitasking feels fast, and the battery easily lasts through long days of heavy use. The large display makes reading documents, watching videos, and managing work tasks much easier and more comfortable.
Galaxy AI features like writing assistance, voice transcription, smart search, and photo editing save time and make daily tasks more convenient. I also appreciate how Samsung designed the software to feel smooth and practical instead of overly complicated. The phone adapts well to my daily workflow and helps me stay organized.
The camera quality is another standout feature. Photos are detailed and clear, and the zoom capabilities are impressive. I use the camera often for work-related tasks, quick document scans, and everyday pictures, and the results consistently look great.
Overall, the Galaxy S26 Ultra feels premium, reliable, and powerful. Samsung did a great job combining strong hardware with useful AI features that genuinely improve everyday life and productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra!
on May 25, 2026
Posted by: TheBigDaddy
[This review was collected as part of a promotion.] Wife's new phone with galaxy AI helps everyday tasks by reducing time hunt for apps, adding reminders, sending messages & emails. Just an all around tremendously beneficial product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is perfect for every day use.
on May 25, 2026
Posted by: TroyZorro
[This review was collected as part of a promotion.] I am amazed by the amount of features and technology that is packed in such marble of technology. AI, camera, video, document handling, sound, music, gaming, social life, this phone does it all, years ahead of the competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much needed upgrade
on May 25, 2026
Posted by: ultralover
[This review was collected as part of a promotion.] After many upgrades, decided to go with the ultra.
I have not been disapointed. Love the amazing camera and the quality photos I can take.
AI features are amazing and offer so much to the phone!
I have not been disapointed. Love the amazing camera and the quality photos I can take.
AI features are amazing and offer so much to the phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has a very very small scrape in the screen
on May 25, 2026
Posted by: TheCrispestToasyestSamung
[This review was collected as part of a promotion.] It has galaxy AI? Everything works but it uses atnt for service
Value
4
Written by a customer while visiting Samsung US