Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,248 Reviews)
Rating breakdown 12,248 reviews
5 Stars
10,747
4 Stars
1,213
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
This product has the best features and specs
on May 24, 2026
Posted by: DaddyDeuce43
[This review was collected as part of a promotion.] Galaxy ai is the best it helps me with tough things and questions I struggle with
I love to watch and stream with my device
I love to watch and stream with my device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All notes.awesome phones
on May 25, 2026
Posted by: Samsung 26
from 1534 Village Dr, Apt4 nc
awesome phones and great quality i have owned 3 notes and they are the best phones over i phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI makes daily tasks easier
on May 25, 2026
Posted by: Justareview
[This review was collected as part of a promotion.] use my Samsung phone every day for work, school, streaming, and staying connected with friends and family. Galaxy AI has been one of my favorite features because it helps make everyday tasks faster and more convenient. I use it for writing assistance, searching information quickly, and improving productivity during classes and work. The display quality is excellent for watching movies and videos, and the overall performance is smooth even when multitasking. The camera quality is also impressive and captures clear photos in different lighting conditions. Battery life easily lasts through a busy day, and overall the experience feels reliable and premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new Samsung galaxy phone
on May 25, 2026
Posted by: Mikalyoungsta21
[This review was collected as part of a promotion.] Oh man my Samsung galaxy phone AI graphic is awesome. My picture look better. I can zoom in and see better on the phone. My download is faster. I can put more games it i have only had this phone for over a month right now and it had bought me so much in my life with saving things, alarm clock files talking on it, music. Three different lock codes , the unlock your code phone it's just amazingThe way they did everything to make the phone better.So now I want to get the new version of the phone so I can see how that one is.The the camera thing works excellent me, my girl, my mom, my sister, my kid.We all have the same fan galaxy phone now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra is by far the best
on May 25, 2026
Posted by: MissLuck10
[This review was collected as part of a promotion.] The processing speed is better by far, very smooth when multi-tasking. Camera quality is clear and many different options. Storage is way way better. Sound quality of music is crisp and clear. Overall the phone is miles above my previous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features
on May 25, 2026
Posted by: Yami878
[This review was collected as part of a promotion.] Love the privacy screen it works great and how's it works faster
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
miss being able to take photo with stylus
on May 25, 2026
Posted by: Lovenewphones
[This review was collected as part of a promotion.] I wish we could still take pictures with the stylus
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hi Lovenewphones, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your new device is not meeting your expectations, or features you have loved in the past have been removed or changed. We have provided a link to the complete manual to help you discover the hand gestures and voice commands you can use with the camera shutter of your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
23 Ultra to 26 Ultra
on May 25, 2026
Posted by: FuhQ720
[This review was collected as part of a promotion.] Galaxy AI was on 23 ultra after updates, not impressed. The privacy screen sucks up battery. Honestly would not have upgraded had the speaker not died in the 23 Ultra 2 months after it was paid off. Samsung flag ships are no longer better than anything! This is my LAST galaxy phone.
Value
4
Written by a customer while visiting Samsung US