Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,250 Reviews)
Open Ratings Snapshot
Rating breakdown 12,250 reviews
5 Stars
10,748
4 Stars
1,214
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Excelent phone
on May 21, 2026
Posted by: RasGabo
[This review was collected as part of a promotion.] Simplifica y facilita el uso la tecnologia avanza dia a dia mas
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Device
on May 21, 2026
Posted by: S26Fan
[This review was collected as part of a promotion.] All the pillars of a great smartphone are taken care of - cameras, display, battery life, design and speed. Absolutely no complaints coming from a S21+. The "Galaxy AI" features are useful in almost all situations. Beast of a phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on May 21, 2026
Posted by: thnksfrthmmrs
[This review was collected as part of a promotion.] I recently upgraded from Galaxy S23 Ultra and it was such a smooth transition. Smart Switch made it seem like I was on the same device, just with faster processing and a longer battery! Galaxy AI can be a useful tool.
The only downside to the S26 Ultra so far is the rounded corners. On my S23, it had square corners. Where the S-Pen fits on the S23, the base of the pen was flat and flush along the base of the phone. I never had to worry about the direction the pen was going in. With the S26, however, the corners are rounded so the S-Pen's base is also rounded. As such, the pen only fits in going a specific direction and I have to make sure I'm doing it the right way. I much preferred the S23 S-Pen positioning.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on May 21, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] Galaxy ai is super helpful. ​I’ve been using the Samsung Galaxy S26 Ultra, and it is an overall fantastic phone. It works incredibly well, delivering fast performance and a great user experience. The new AI features are very nice and genuinely useful for daily tasks. If you are looking for a powerful and reliable device, I highly recommend it!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has some awesome features.
on May 21, 2026
Posted by: Monty2026
[This review was collected as part of a promotion.] I use my S26 Ultra mostly for photos. I love the new Galaxy AI integration because it allows me to take better photos and make better edits as well.
Since the Note first came out, I have always been a fan but now with the integration of the S line with the Note line, I have the best of both worlds.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just switched from the google pixel pro nine
on May 21, 2026
Posted by: AnxietyAtom
[This review was collected as part of a promotion.] The Galaxy AI is so phenomenal. I have never had a phone That's this amazing my entire life. Productivity, the quality, and everything about the samsung s26 ultra is everything and more!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster charging a dream
on May 21, 2026
Posted by: Doodles
[This review was collected as part of a promotion.] As someone who kills batteries because I suck at charging my phone the longer battery life and faster charging has saved my life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on May 21, 2026
Posted by: KingEyu
[This review was collected as part of a promotion.] The phone is an amazing addition to the gadgets I use in a day. The device and AI takes my life to a whole new level with quick and easy help of setting up task and reminders to keep my busy life on track.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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