Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,254 Reviews)
Rating breakdown 12,254 reviews
5 Stars
10,750
4 Stars
1,216
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Excelent phone
on May 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Simplifica y facilita el uso la tecnologia avanza dia a dia mas
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the hype
on May 21, 2026
Posted by: SchoolBusDriver22
[This review was collected as part of a promotion.] The phone itself is generally the same as the last few. It have AI though is different. Not having to go online to a website to do certain things utilizing AI is also nice. I originally didn't think I would care for the phone because its smaller than the last few I have had, started with the Note and absolutely loved it. Was super sad when they stopped making them. But it's honestly not to bad. It fits in more places now comfortably and that is a huge plus. I have only had it for a few weeks so im still learning all the new bells and whistles but for the most part I am pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, pretty good screen
on May 21, 2026
Posted by: Trentdavent
[This review was collected as part of a promotion.] I like the overall power of the device and its Galaxy AI features, as a always do as a frequent enjoyer of Samsung ultra phones. However, I notice this year with the swap to the new display type the smaller elements seem slightly more fuzzy. I do feel like the internet is exaggerating how bad it is, as the screen still looks fine, but just a note.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super awesome cell
on May 21, 2026
Posted by: PeruDaKing1
[This review was collected as part of a promotion.] Galaxy AI is super awesome. Love everything about it. And the s26 ultra super awesome cell. Got great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No issues I love how intuitive it is along with AI
on May 21, 2026
Posted by: Drewski31090
[This review was collected as part of a promotion.] Bicby and AI features bring a whole new experience to having a cell phone, I'm excited to do more with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A real upgrade with useful AI features
on May 21, 2026
Posted by: chandler
[This review was collected as part of a promotion.] I upgraded from the S23+ to the S26 Ultra, and this actually feels like a meaningful upgrade, not just a routine yearly refresh.
The display is the first thing I noticed. It’s bigger, sharper, and much more comfortable for long use. I spend a lot of time on my phone for both work and daily use, and the screen really makes a difference.
Performance is fast and smooth. Everything runs effortlessly, and multitasking has been very reliable so far.
Battery life easily gets me through a full day, which is important for me since I’m often on the go.
The camera is solid as expected — sharp images, good colors, and consistent results in different lighting.
One thing I didn’t expect to use as much is the AI features. Some of them actually feel practical, not just gimmicks. Things like photo editing, suggestions, and smart assistance help save time in everyday use. It’s not something you rely on constantly, but when you use it, it’s genuinely helpful.
If I had to mention one downside, the overall design hasn’t changed much from previous Ultra models. But since the design was already strong, it’s not a deal breaker.
Overall, this feels like a polished upgrade with real improvements in display, performance, and now AI features that are actually useful.
The display is the first thing I noticed. It’s bigger, sharper, and much more comfortable for long use. I spend a lot of time on my phone for both work and daily use, and the screen really makes a difference.
Performance is fast and smooth. Everything runs effortlessly, and multitasking has been very reliable so far.
Battery life easily gets me through a full day, which is important for me since I’m often on the go.
The camera is solid as expected — sharp images, good colors, and consistent results in different lighting.
One thing I didn’t expect to use as much is the AI features. Some of them actually feel practical, not just gimmicks. Things like photo editing, suggestions, and smart assistance help save time in everyday use. It’s not something you rely on constantly, but when you use it, it’s genuinely helpful.
If I had to mention one downside, the overall design hasn’t changed much from previous Ultra models. But since the design was already strong, it’s not a deal breaker.
Overall, this feels like a polished upgrade with real improvements in display, performance, and now AI features that are actually useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loaded with all new features
on May 21, 2026
Posted by: Bwulforst
[This review was collected as part of a promotion.] The new features offered by Galaxy AI on the Galaxy S 26 Ultra are a game changer for me as a small business owner. From the generative photo features to the new ai document scanner it makes it so easy to edit on the fly and scan receipts and documents instantly digitizing them. My favorite so far is the Smart Ai assistant that helps by screening calls when they come in and using the smart ai features to help cut down on telemarketers and spam. I'm coming from a s22 ultra and the sheer quantity of spam calls I no longer receive have easily been cut down from twenty to MAYBE 2 a day. So now I'm no longer wasting time answering scam and spam and now getting to clients that help us grow. The time spent dealing with spam can now be allocated to legitimate work and progress. The cameras are great they are clear and the motion smoothing for video is great, taking photos and videos especially with the new horizon lock feature make content creation super easy now. It's been about a month with the phone and I'm still learning about new features everyday. If your coming from an older Samsung Galaxy S Series this might be the time to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone great new features
on May 21, 2026
Posted by: Bwulforst
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an absolute masterpiece and undeniably the king of smartphones. Everything about this device feels like a leap into the future. Coming from a 22 ultra the 26 ultra packed with new AI features has been a monsterous game changer for my small business and I. From the simplest feature of the ai assistant being able to screen calls prior to answering to the ai spam blocker the amount of calls I have received from scammers has been cut in half easily. By getting less spam calls I'm spending less time now answering calls and can get more work done, not only am I more productive but now I'm making more $$$ and this phone has already almost paid itself off already. Between the fantastic cameras for content creation and generative ai built in to the phone it's a powerhouse for small business owners and content creation. If your on the fence pull the trigger
Value
5
Written by a customer while visiting Samsung US