Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,255 Reviews)
Rating breakdown 12,255 reviews
5 Stars
10,751
4 Stars
1,216
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great phone
on May 21, 2026
Posted by: Zaakro
[This review was collected as part of a promotion.] The S26 Ultra is an exceptional device. I utilize the Galaxy AI daily to streamline my routine tasks, and the call assistant feature is particularly valuable for managing unknown incoming calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much needed upgrade
on May 21, 2026
Posted by: CancGeo17
[This review was collected as part of a promotion.] Houston phone with Galaxy AI is game changing. Love the built-in privacy screen as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful device with amazing features and display
on May 21, 2026
Posted by: Rwincell
[This review was collected as part of a promotion.] This phone packs so many features
The display is top notch
The processor is powerful
And the AI is off the charts
The display is top notch
The processor is powerful
And the AI is off the charts
One of the best Samsung devices I've used by far 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone. Falls short of being perfect
on May 21, 2026
Posted by: GearOfFire
[This review was collected as part of a promotion.] The phone works perfectly and it has so many functions it become a pocket computer, camera is amazing and the Galaxy IA helps out a lot as it very intuitive.
Battery is that area that could be so much better at. I remember i had a Galaxy S8+ and that phone was giving me 2 full days of battery. I wad expecting that with this phone but it fell short unfortunately.
Battery is that area that could be so much better at. I remember i had a Galaxy S8+ and that phone was giving me 2 full days of battery. I wad expecting that with this phone but it fell short unfortunately.
Nonetheless, it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New ultra
on May 21, 2026
Posted by: Newuser
[This review was collected as part of a promotion.] Okay I haven't learned much about the AI but I'm working on it I like the phone my everyday things I like the product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has exceptional improvements.
on May 21, 2026
Posted by: Lout28
[This review was collected as part of a promotion.] I use my phone for everything. Streaming, music, random scrolling, photos, texting, all of it. The S26 Ultra just makes everything feel easy.
The screen is huge and super clean, watching movies or even short videos actually feels immersive. It’s fast too. No lag, no weird glitches, just smooth the whole time, even when I’m jumping between apps or gaming.
The camera is insane. Pictures come out sharp without me needing to edit them, which I love. And the Galaxy AI features are actually useful. It quietly fixes things, suggests stuff, and just makes the phone feel smarter without being annoying.
Battery lasts all day, which is all I care about.
Only downside, it’s a bit large for smaller hands but honestly, worth it.
Overall it just feels like a phone that keeps up with me instead of slowing me down.
The screen is huge and super clean, watching movies or even short videos actually feels immersive. It’s fast too. No lag, no weird glitches, just smooth the whole time, even when I’m jumping between apps or gaming.
The camera is insane. Pictures come out sharp without me needing to edit them, which I love. And the Galaxy AI features are actually useful. It quietly fixes things, suggests stuff, and just makes the phone feel smarter without being annoying.
Battery lasts all day, which is all I care about.
Only downside, it’s a bit large for smaller hands but honestly, worth it.
Overall it just feels like a phone that keeps up with me instead of slowing me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best overall
on May 21, 2026
Posted by: Mikeshalabi
[This review was collected as part of a promotion.] This phone is completely amazing offer alot features that other phone don't have plus Ai capabilities is amazing from editing to photos to summarize to assist with my phone camera amazing .....can't talk enough
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on May 21, 2026
Posted by: Chiapet79
[This review was collected as part of a promotion.] I like the phone overall. I like the fact that you can go to messages and select photos and the pop up messenger it's on your home screen , you don't have to back out. I also like it take pictures on the webpage
And It can tell you what it is etc.
And It can tell you what it is etc.
Value
5
Written by a customer while visiting Samsung US