Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(12,259 Reviews)
Rating breakdown 12,259 reviews
5 Stars
10,754
4 Stars
1,217
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Enhance Performace and Privacy Screen
on May 21, 2026
Posted by: S941U1
[This review was collected as part of a promotion.] Use for gaming, streaming and work.
Updated AI feature, cool privacy screen option
Updated AI feature, cool privacy screen option
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product as always excepted from previous
on May 21, 2026
Posted by: Palace
[This review was collected as part of a promotion.] The product met expectations and as in previous galaxy phone used. I have loved the newer features and the ongoing camera experience in the newest version. Samsung will remain my phone, tablet and other electronic devices as long as they continue to meet my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great S26 Ultra review
on May 21, 2026
Posted by: armangev
[This review was collected as part of a promotion.] I am delighted to share my experience with the latest mobile device and its accompanying audio accessory. This powerful combination has truly enhanced my daily routines. The intelligent features of the new phone, particularly its AI capabilities, have been incredibly helpful in managing tasks efficiently. Furthermore, the audio accessory provides an immersive listening experience, perfect for both work and leisure. Together, they represent a significant leap forward in personal technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
King of the hill with a tilt
on May 21, 2026
Posted by: JohnnyBlade916
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a powerhouse in features, performance and AI integration. But it's protruding camera design makes it a wobbler when placed on surfaces.
What shines - The 6.9" panel delivers vibrant & bold Display, with punchy color vibrancy that makes content pop and it remains one of the most beautiful displays on the market.
The Privacy Display: The standout feature of 2026. Unlike a stick-on screen protector, this is built into the hardware. Truly practical for daily use because you can auto toggle it on for only specific apps, such as banking, e-mail, and texting apps . Love this feature!
Galaxy AI: The "Now Nudge" and improved "Photo Assist" are actually useful. The AI doesn't just edit; it predicts. Whether it’s removing shadows from a document scan or using text prompts to overhaul photos, the AI feels like a helpful tool than a gimmick.
The Trade-offs
The "Wobbly" Camera Bump: The main point of frustration is the massive, protruding camera array. It’s significantly thicker than all previous model to accommodate the wider aperture lenses. Consequently, the phone cannot be laid down flat on a table without a significant wobble while typing. My car dash wireless charger doesn't work due to the camera protrusion.
The "Wobbly" Camera Bump: The main point of frustration is the massive, protruding camera array. It’s significantly thicker than all previous model to accommodate the wider aperture lenses. Consequently, the phone cannot be laid down flat on a table without a significant wobble while typing. My car dash wireless charger doesn't work due to the camera protrusion.
I never had a product that I love but also strongly consider returning it. Let's hope a well designed phone case resolve the tilt issue as everything else about this phone is top notch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Awesome Camera
on May 21, 2026
Posted by: ToothlessDadd
[This review was collected as part of a promotion.] The s26u is awesome. The camera takes clear and crisp images, and Galaxy AI really helps bring you photos to the next level. On top of that, the privacy screen feature makes it so worth it.
Now when I open certain apps, I know that no one cam be peeking in to catch my passwords. Awesome phone I have enjoyed every second of it!
Now when I open certain apps, I know that no one cam be peeking in to catch my passwords. Awesome phone I have enjoyed every second of it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Awesome Camera
on May 21, 2026
Posted by: ToothlessDadd
[This review was collected as part of a promotion.] The s26u is awesome. The camera takes clear and crisp images, and Galaxy AI really helps bring you photos to the next level. On top of that, the privacy screen feature makes it so worth it.
Now when I open certain apps, I know that no one cam be peeking in to catch my passwords. Awesome phone I have enjoyed every second of it!
Now when I open certain apps, I know that no one cam be peeking in to catch my passwords. Awesome phone I have enjoyed every second of it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Privacy screen
on May 21, 2026
Posted by: JustALilReview
[This review was collected as part of a promotion.] The screen is great. But it just doesn't allow for great brightness.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 21, 2026
Posted by: alex007
[This review was collected as part of a promotion.] Amazing phone! Its so fast and privacy features are really cool. Galaxy ai is better then any other phone.
Value
5
Written by a customer while visiting Samsung US