Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,261 Reviews)
Open Ratings Snapshot
Rating breakdown 12,261 reviews
5 Stars
10,755
4 Stars
1,217
3 Stars
181
2 Stars
42
1 Star
66
66%of customers recommend this product. 
(
80 out of 122
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Everything Is Organic
on May 21, 2026
Posted by: TheFirstCurse
[This review was collected as part of a promotion.] The galaxy AI is absolutely the best image eraser/creator on any phone. Didn't even need to download a 3rd party app. I pre-ordered the phone and came early. I'd still prefer some type of metal for the back of the phone but the glass feels fine. Camera is absolutely Chef's Kiss.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has went above my expectations.
on May 21, 2026
Posted by: SamsungGirl26
[This review was collected as part of a promotion.] The features of this phone have been exceptional. Galaxy AI as well as the integrated privacy screen is a huge upgrade. This phone is so easy to navigate and learn. Graphics are great. Speed of the processor and even just surfing the web is great. I would give this product a 10/10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and Crisp
on May 21, 2026
Posted by: CarbonatedKiwi
[This review was collected as part of a promotion.] Camera is outstanding, editing features 👌. AI makes features seamless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best upgrade ever!
on May 21, 2026
Posted by: R21981
[This review was collected as part of a promotion.] I recently upgraded from the S25 Ultra to the S26 Ultra, and I am very impressed with the new product. I particularly enjoy the updated design and new features, such as the privacy screen and the overall performance.
It is an excellent device, and I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Speakers sound amazing. Display is like a tv!
on May 21, 2026
Posted by: SamsungProductLove
[This review was collected as part of a promotion.] This phone is amazing from sound quality and fast processing speed to tv like display and fabulous camera clarity! Worth every penny!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simple, Clean and Neat Upgrade
on May 21, 2026
Posted by: Ogee4Good
[This review was collected as part of a promotion.] This phone just like it's predecessor comes packed with features. Highly customizable with stunning display (user interface) UI. The GALAXY AI features this phone comes with takes productivity to a whole new level. I am loving it. I have bought the Samsung galaxy S24 ultra, S25 ultra and now s26 ultra. So all members of my family would own a Samsung galaxy ultra phone. The privacy display option is by far the most impressive feature of this device. I find it very useful.
The Spen is a delight to use. The cameras are awesome but image stabilization is incredible! In short I LOVE THIS PHONE!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The update on the cameras are amazing👏
on May 21, 2026
Posted by: NovasTravelAdventures
[This review was collected as part of a promotion.] The video quality of the new galaxy phones. The selfie photos and video, great improvements from previous ones. Outstanding upgrades, the Galaxy AI is making it outshine the other phone brands.
This was an amazing upgrade. Great job !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
23 ultra to 26 ultra
on May 21, 2026
Posted by: Happycustomer
[This review was collected as part of a promotion.] I've been excited to update my phone and when the 26 came out and it was time. The features are wonderful and very similar to the 23 Ultra. I only wish you didn't have to turn on the quote unquote extra information and labs and features. I love that there is the opportunity to use perplexity as your browser and as your Bixby substitute.
The camera lenses are larger but I don't notice any difference between the 23 and the 26th as far as camera quality and picture quality goes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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