Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(12,288 Reviews)
Open Ratings Snapshot
Rating breakdown 12,288 reviews
5 Stars
10,777
4 Stars
1,224
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Excellent and smart device
on May 21, 2026
Posted by: Surya08
[This review was collected as part of a promotion.] Excellent in the device performance and smart with Glaxy AI, the device is combination of sophisticated hardware and optimized software. It is evident with the first week of usage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on May 21, 2026
Posted by: N8theGr8
[This review was collected as part of a promotion.] Coming from the S21 Ultra this thing is awesome. The phone looks good, I prefer the display on the S26 Ultra. It is very fast and very customizable with Good Lock.
"Galaxy AI" is amazing, still learning all that i can do.
I know that coming from the S25 the updates may not seem that big, but coming from the S21 series this is a huge improvement. Very happy with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new Galaxi AI, samsung s 26 ultra
on May 21, 2026
Posted by: Dianis
[This review was collected as part of a promotion.] My new "Galaxy AI" is really cool and I can do a lot of new things, Im so excited to know all details, I got trade in discount and I was a great deal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New s26 ultra
on May 21, 2026
Posted by: Lee26ultra
[This review was collected as part of a promotion.] Excellent photo...faster ..better....great camera....lighter....love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI: A Game Changer for My Daily Routine
on May 21, 2026
Posted by: GalaxyTechEnthusiast
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy device for a while now, and it has consistently exceeded my expectations. The build quality is premium, and the display is incredibly vibrant, making everything from streaming videos to scrolling through social media an absolute joy. However, the real standout feature that has completely transformed my experience is the integration of Galaxy AI.
​The Galaxy AI features are intuitive and save me so much time. Whether I am using the live translation tools during travel or the advanced photo editing capabilities to perfect my shots, the intelligence behind the device is apparent. The camera system is already top-tier, but with the added AI enhancements, my photos look professional with almost zero effort. Night mode is sharper than ever, and the object eraser tool feels like magic.
​Battery life remains impressive, easily getting me through a full day of heavy use, and the seamless ecosystem connectivity with my Galaxy Watch and Buds makes for a truly cohesive tech setup. If you are looking for a device that isn’t just a phone but a smart companion, this is it. The combination of powerful hardware and the forward-thinking innovation of Galaxy AI makes this a must-have for anyone looking to stay ahead of the curve. I highly recommend it to anyone looking for a reliable, powerful, and truly "smart" smartphone experience. Samsung has really knocked it out of the park with this generation!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on May 21, 2026
Posted by: Shadowrocks
[This review was collected as part of a promotion.] The s26 is a nice phone. It is lighter than the s24. It's nice that it has the galaxy Ai. The pictures look nice and crisp. It is a great phone that I use for social media and for taking pictures and videos.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone!
on May 21, 2026
Posted by: NorthBorders
[This review was collected as part of a promotion.] I upgraded from a Samsung S22Ultra. I've been very happy so far with the improved battery life, speed of the phone and how great the screen looks! Takes awesome photos too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The New Ultra 26 Feels Powerful. It's the Future
on May 21, 2026
Posted by: UltraLegacy
[This review was collected as part of a promotion.] Galaxy AI marks the moment the future truly arrives. With phenomenal intelligence and flawless design, every detail, from its feel to its effortless responsiveness, makes it irresistible. Acting as a seamless personal assistant, it anticipates your needs, simplifies your day, and redefines what’s possible with a smartphone. Samsung isn’t just innovating; it’s shaping what comes next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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